Takakohazenut
September 17, 2024
My fair review: I selected this hotel for the bathtub, room size and good location near Myeongdong (walking distance of one train station away).
When I arrived, I was impressed by the pleasant hotel scent, the decor of its public areas and my room with the huge tub. And Natura Bisse toiletries too.
But over my nine-day stay, I noticed my floor was not vacuumed (my leftover dinner crumbs were.. left over for two nights, accidental litter on the floor were also not picked up) and twice I found hair in the bathtub. One time was even after a request to the hotel to deep clean my room.
This is the only hotel that I requested to change my bed sheets four times in 8 nights, cos I was itching and one day woke with an insect bite on my arm. The couch made my butt itch too, until I got them to vaccum mom it. But their service recovery was pleasant enough, and I got sincere apologies from the managers. Would I stay there again? Yes but in future I will make sure I give feedback promptly on their cleanliness instead of keeping it till the last few days of my tour!