Guest User
August 8, 2024
Conveniently located next to IFC mall. There is a walkway at L1 that leads you directly to the mall with many high end stores. However, I am not quite happy with their pool. Half of the pool is blocked for play. There are about 20-30 kids there. I doubt they are all hotel guests. The remaining two lanes are "members only," and "laps." I am not sure what kind of membership you need to be able to swim on the members only lane. That lane is usually not occupied. The lap lane is busy. People jump in and out wihtout notifying the people alreay in the lane. I hit severl people by accident because of the lack of warning. When I asked whether I can use the members only lane. I was told no. Again, I am a paying guest for the hotel. Why can't I use the members only lane? In addition, they have to clean the pool every two hours for 15 minutes (pool is closed during the cleaning). I have never seen a pool that needs cleaning every two hours. Very poor management there.