Seongnam Herb

You wouldn't be able to tell the size of the rooms from the photos the hotel itself took! In fact, the entire room has a usable area of ​​less than 13.5 square meters, and it is a twin room. The bathroom and bath together only occupy 1.5 square meters, so you can hardly turn around when taking a shower (see real-life pictures). The hotel (which looks like a small hotel converted from a private house) has a small room and a very low ceiling, only 2.3 meters high. If you stand on the ground, you can touch the ceiling with your hand (see the real-life pictures). The wires on the table and on the floor are very messy. When I first entered the hotel, I saw that the quilts in the room were not folded neatly. I didn't know about this hotel room in advance. I booked three days a week in advance on the Ctrip travel agency platform, and also paid the hotel room fee at the same time (I am a Ctrip platinum VIP, and the three-day fee is 1,080 yuan). I didn't expect that the clock had turned off that night. When I rushed from China to South Korea to check in at this hotel, the hotel owner asked me to temporarily add 60,000 won (saying that 20,000 won would be added each night, a total of 60,000 won for three nights). If I don't pay this additional fee, I can't stay in the hotel. I asked the hotel owner what was the reason for the temporary additional hotel fee? ! The answer was "those who stay in the hotel for a long period of time will have to pay additional room accommodation fees." This is such a ridiculous reason. It would have been fine if your hotel had told you in advance. But instead of verbally informing you of the additional accommodation fees after the customer arrives at the hotel, what do you think of this behavior of the hotel? ! That night, I reported the problem with the hotel check-in to the Ctrip platform’s customer service. The next day, the Ctrip platform staff promptly verified the hotel problem I reported and agreed that the hotel’s additional accommodation fee of 60,000 won (equivalent to about 320 yuan) would be paid by the Ctrip platform. In order to express their apologies for the unpleasant experience I had while staying in the hotel, the Ctrip platform agreed to upgrade my hotel room for free (the upgrade was unsuccessful because this was the only room with a twin bed in the entire hotel, and the other single-bed rooms were also very small, so there was no need to change rooms) and give me a daily hotel allowance of RMB 20. This hotel, including additional fees, costs about RMB 465 per day, which is very cost-effective. I don’t want to say much about the hotel’s service attitude. This is a very unpleasant hotel accommodation experience. I hope Chinese tourists who come to stay in the hotel will choose carefully!