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Seongnam DoubleTree by Hilton Hotels

Seongnam: 90 hotels found

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DoubleTree by Hilton Seoul Pangyo Residences

DoubleTree by Hilton Seoul Pangyo Residences

4.5/5130 Reviews
We stayed at the residence side and I must say it is one of the best, if not the best hotel we’ve ever stayed in on all of our travels. Very spacious, clean and NEW!!! All the staff members were very attentive, especially the manager for the WiFi support was courteous and responsive. I would highly recommend this hotel for quality, service and value for the money. Having the 24-hr CU (mini mart) in the 1st floor of the hotel was very convenient. Special shout out to our housekeeping staff, who went above and beyond to make our stay comfortable and enjoyable. Just few minor suggestions to the hotel management: 1. Don’t need a calendar, but do need clocks in the living room and the bedroom. 2. Need a trash can in the kitchen/dining table area. 3. Would be good to have a small dish rack, since guests are required to do the dishes 4. The sliding door from the master bedroom to the showers flaps around when closed if the heater or air is on. Needs to somehow stabilize it, it doesn’t make noise trying to sleep. With just few minor improvements it would be a “perfect” place to stay!
DoubleTree by Hilton Seoul Pangyo

DoubleTree by Hilton Seoul Pangyo

4.5/5374 Reviews
The hotel location, the cleanliness, the inroom facility all are good. The main dis-appointed thing was that when I was there, I had waited for the hotel check in process. I understood about the check in time. Most of the hotel helped us to check in as early as possible if there was an available room. The receptionist (Julia) I have been attached the photos, avoided anyone to proceed check in. She was not helpful and good minded staff. When I was requesting her at 1 pm, she told me that I needed to pay early check in fee about 25% of room charges. Three minutes after she said (1.03pm), the another receptionist (if I was not wrong, Jay) helped us to check in. It meant that the previous staff Julia avoided to serve the customer. At the time of check out, I again met with Julia again. Although I requested to leave my baggage at the reception. She asked us to go other places and requested for it.

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