Marriott Jeju Shinhwa World Hotels & Resorts Reviews

Very good is 5star, service everything good, outside got theme park

The extraordinary services of the hotel staff are unforgettable. I must specially thank you the Receptionist "Elin". She is very attentive and understands what I need promptly. She quickly makes thoughtful arrangements for me during check in. This allowed my wife and I to recover and enjoy the entire trip.

Room has a weird construction smell and furniture is worn out. The cleaning staff isn't that professional and is questionable whether they actually clean. The hotel staff was nice though.

Hotel provides very generous space for the room. Amenities are beyond what you usually need. Varieties of the food outlets.

We loved our stay in marriot.The location is amazing and the staff are very welcoming as well ! You have everything under one roof in this resort !

Hotel good for families and has an attached resort with multiple facilities.

Would definitely classify it as 5 stars accommodations in terms of the hotel environment, feel and service. However, the room does have some slight irks, such as cracks in the toilet wall, accumulated dust on the toilet complimentary kits, the wall plugs feeling loose, and air con not really cold. But given that it was at an affordable price, these irks can be overlooked. And the bathtub was really tiny, that could only fit one person in a seated position, which was strange as the previous time we booked the room the tub was much bigger.

Hotel staffs are friendly and helpful. Location a bit remote. Would recommend for staying minimum 2 nights in order to enjoy the hotel facilities.

It offers much convenience if you are traveling with a kid of 7 years. The resort has plenty of options for dining, shopping and a convenience store in the site and theme park theme park access was a huge plus for my kid to hang out in the morning of check out. We want to come back in the summer time for the their water park.

Immaculate condition with every facility and f&b establishments that you would need during your stay.

Huge resort with surrounding amenities and integrated theme park. Great for families with kids

It’s a great hotel for a staycation with kids. The (indoor/outdoor) pool is fun and the theme park is a good way to entertain them for a few hours. The rooms are lovely and my kids think the TVs in the bathtub are amazing. The restaurant selection isn’t huge but is adequate and fairly diverse. The few things I would say: 1) the pool is free to guests, but you have to book it and can only go once a day. You can’t eat inside the pool area and if your kids need a snack - tough luck. You can’t return. Bit chintzy. 2) the surface of the shallow kiddie pool outside I guess is meant to look like a beach but it’s very painful and sharp. So, no one uses it - especially kids. It’s a pity because then there’s really only a kids pool inside. They need to take the time during the winter to resurface that one little section. It was a bummer for my youngest. 3) it’s ridiculous to charge kids 35K for breakfast when all they eat is a bowl of cereal. I regret that and would just grab breakfast at one of the many cafes or bakeries under the hotel - just as good for 1/4 the cost. The breakfast is nice but a rip off unless you are able to gorge yourself. 4) I wish they’d made some small gesture for my daughter, as they knew we were there for her birthday weekend. Even a small gesture would have made her so happy. I do like the hotel overall, though, and these are just things to make it even better.

Big space with nice view. Facilities are functioning well. Good services provided.

This property has it all! Clean spacious rooms with top of the line bathrooms, and loads of entertainment venues and restaurants in a surprisingly quiet environment.