JW Marriott Jeju Resort & Spa

I chose to stay at JW Marriott Jeju Island during the Dragon Boat Festival holiday, and the overall experience exceeded my expectations. The hotel itself has a strong sense of design, and many artworks are designed by Bill Bensley. The overall style has both the wild luxury vacation feeling of Southeast Asia and the texture of details, which has never disappointed me. The room amenities are very good, with Bulgari's toiletries, Dyson hair dryers, and ice makers in the room. Every detail enhances the comfort level. Breakfast is a highlight. The brunch content is quite rich, with a wide variety of dishes and sufficient portions. You can feel the hotel's dedication to catering. I especially recommend the hotel's Korean omakase, which is completely beyond my expectations. Not only is the taste excellent, but the plating and presentation are also very sophisticated. Each dish continues the Korean people's consistent aesthetics, and the visual and taste experience are very complete. In fact, it was a small surprise to be able to eat omakase this time-we wanted to book it on the way to the hotel that day. Fortunately, Jessica helped us. After learning that we were guests staying in the hotel, she helped us coordinate the last two seats, which was really icing on the cake. Of course, the most noteworthy thing about this stay is a Chinese employee named Alesha. She helped us a lot throughout the trip. When we checked in, she patiently introduced the hotel's facilities and highlights to us, and was very professional about the details of the hotel. Since we booked a two-meal package, but we checked in late, Alesha also helped us plan how to maximize the hotel's dining and facilities. It was really detailed and thoughtful! When we ordered room service at night, we were not familiar with the English on the menu, which led to a period of time when we were unable to place an order smoothly. Although Alesha had already left work, she still enthusiastically helped us solve the problem. At breakfast the next day, we had some communication problems with the restaurant staff, and Alesha happened to see it and took the initiative to assist, making the whole process much smoother. The overall experience was good, although due to the large flow of customers, there were still some details that were not good enough, such as the bruch on the last day was delayed, and the pre-drink ordered at the beverage bar was not ready for half an hour. But overall it was very good, all the employees were very nice, professional and polite, and it was truly what a high-end hotel under Marriott should be like. Thanks to Alesha and Jessica, especially Alesha! Without her help, our holiday experience would definitely not be so good! I hope to have the opportunity to come again in the future~

The hotel on the cliff is really worthy of its reputation. It's super super super super! The room is super, the food is super, the swimming pool is super, and the service is super ~ Thank you Alesha for her service, which is thoughtful, enthusiastic and professional! I really recommend it for family trips ~ You must come and experience it, it's worth the trip

The room is unique and the overall feeling is good. It is also the first time to eat brunch in a hotel. I highly recommend it. Alesha, the Marriott Chinese butler, is very responsible. Thank you very much! Overall, the 6th anniversary was comfortable.

The experience was really great!!! The hotel environment was very comfortable, and it felt great just to be in the hotel. The service of Chinese employees Karl and Alesha was very warm and friendly, which added a lot to the hotel! ! Thank you Karl for helping me upgrade the room type! The food at the flying teamhog was also great, and every employee patiently explained each dish, so that I went to this restaurant for two consecutive nights. The chef was also very considerate, worried that I would get tired of it, and changed two of the dishes. It was a customized service! The baked orange bread tasted amazing and delicious 😋 I think I can come to this hotel to check in once a quarter. For the service of Karl and Alesha, I am willing to pay!

Hotel environment service is online. Special thanks to the Chinese housekeeper Miss Alesha for the great service~