Hotel Sunmarine

Hotel Sunmarine Reviews

Hotel Sunmarine

2 Chome-8-5 Narutaki, Sennan City, Osaka Prefecture, 590-0534, JapanView Hotel Details
Hotel Sunmarine
Hotel SunmarineHotel SunmarineHotel Sunmarine
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1 night

Hotel Sunmarine Guest Reviews

3.5/5
5 review
Verified reviews
Location3.5
Amenities3.5
Service3.5
Cleanliness3.5
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Positive reviews(2)
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Negative reviews(3)
Guest User
Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Cheap price, beautiful environment, clean rooms
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Guest User
Japanese Style Room
Stayed in Apr 2023
Couples
3 review
1.0/5
Posted on Apr 19, 2023
We arrived at this B&B in the early hours of the morning and it was dark. After searching for a long time, we found the front desk. There was an employee who could speak Mandarin. He saw that there were four of us and we rented a double bed. When we went to the site, we were asked to pay the price for an extra person. We just paid 8,000 yen. Since we paid for a double room, we entered the room and there was only a single bed. When we asked the waiter to bring the quilt, no one paid any attention. The next day, we felt cheated because the hotel we stayed in the next day didn't even ask us to charge extra. Friends who have an early morning flight, don’t choose this hotel and you will be cheated😭😭
Original TextTranslated by Google
Response from Property: First, you indicated that you would arrive at 9 o'clock when you made the reservation, but you arrived early in the morning. Shouldn't you have sent us a message in advance to tell us? The lights in our parking lot are turned off in the early morning, please understand. Second, there are two standard rooms you have reserved, one person can stay in each room. But you have a total of 4 people here. When making the reservation, why didn’t you choose two rooms for 4 people? Third, we have added the fee for 2 people. We should have arranged two standard rooms for you, but you requested that you like the Japanese style room. At that time, one Japanese room had two mats and the other only had one mat. , you arranged it this way because you said it didn't matter, and I temporarily added a quilt for you. Fourth, if you have any questions or comments, please communicate on site in time. We will try our best to make your stay satisfactory. We also hope that every guest can have a happy and comfortable journey.
Guest User
Double Room
Stayed in Mar 2023
Solo travelers
1 review
1.0/5
Posted on Mar 30, 2023
High price and no service
Original TextTranslated by Google
Response from Property: I can't find your reservation information. I suggest you find a hotel with low price and high service next time you travel. Please do not upload pictures that have nothing to do with our hotel!
古賀さくら。
Double Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 17, 2023
It was good 🙆🏻
Original TextTranslated by Google