Guest User
September 9, 2023
I was disappointed with the ritz hotel, a 4 star hotel but in fact 2 star. It's a shame because the pool is beautiful. The room dates back to the 70s/80s with old bathrooms and age-old furnishings, with smelly furniture and bathrooms which are also very old (an elderly person would not tolerate the 70s bathtub. I asked for the 70s mattresses to be replaced and, although with the utmost kindness of the staff, they were replaced with slightly superior mattresses. In short, politely sharing my complaints with the reception, it emerges that the hotel needs to be completely renovated. Otherwise it would have to lose two stars and halve the prices it would require at least the replacement of the upholstery on its floor. Small precautions would therefore improve the service, also because the breakfast was excellent.
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