Guest User
January 2, 2024
I had high expectations for my stay at Kebun Villas & Resort Lombok, given its potential and picturesque setting. Unfortunately, my experience was far from satisfying, marking a clear departure from the resort's former glory days.
The first thing that struck me was the overall lack of maintenance. It's evident that the property has seen better days, with clear signs of wear and tear. The grounds, which could have been immaculate, were poorly kept, diminishing the natural beauty of the location.
A major letdown was the swimming pool. Despite the tropical allure, the pool was in a dire state - the water was murky, and it felt uninviting. Even after I pointed this out, and the staff seemingly cleaned it, the improvement was minimal. The water remained cloudy, making it less appealing for a refreshing dip.
The room itself was just okay. The air conditioning worked well, which was a relief, but this was overshadowed by the state of the bathroom. It was disappointingly dirty, with massive stains and a shower glass covered in limescale. It seemed as if it had only been rinsed with water, without any proper cleaning agents.
Adding to the discomfort was the sight of several out-of-use rooms. Through their windows, one could see disarray - bare mattresses, safes left haphazardly on them. It was a sad sight and spoke volumes about the current state of the resort.
Overall, Kebun Villas & Resort Lombok falls short of its potential. It's a shame to see a place with so much promise deteriorate like this. The management needs to take immediate action to restore and maintain the property to its former standards. Until then, I find it hard to recommend this resort for a pleasant stay.