Montana Premier Senggigi

The hotel is in a very good location, right next to the beach. Just across the road is the famous black sand beach. The breakfast at the hotel is very varied and the ingredients are very fresh. The service staff is also very friendly.

Very good. I will continue to choose to stay here for the second time. It is suitable for friends or couples. It is very close to the pier and far from the city center. However, taking a taxi is very convenient and not expensive. It is cheap.

The two rooms booked online had been specified to be twin rooms, quiet environment, and adjacent rooms. The actual situation when we arrived at the hotel was one king-size bed room and one twin bed. The front desk said there were no twin beds, so we had no choice but to accept it. The front desk promised to change us if there were twin beds; one king-size bed was close to the road on the east side, and one twin bed was close to residential houses on the west side, which was unacceptable; we arrived at the hotel at 12 o'clock, and the check-in told us that it would be at 3 pm, and check-out was at 12 o'clock 😂. We couldn't store our luggage at the front desk, so we went out to play. When we came back at night, we found that the king-size bed room was close to the road. Oh my god, there was a loud roar on the road every 10 to 20 minutes throughout the night, and we couldn't fall asleep all night. The next day, we saw that there was a double room to check out, and asked for a change. The front desk refused to give it and said it was booked out; the second night was even noisier. It was said that there was a motorcycle race. Two friends took pictures of the twin room to check out. They communicated in turns but it didn't work. My friend directly told the front desk that if he didn't change, he would check out. The front desk said that he could check out, but there would be no refund; there was no way to communicate with Ctrip customer service, ask for a refund, and plan to rebook the hotel. After breakfast, I was really annoyed. I communicated with them again, but they still didn't have any room. I had no choice. Changing hotels was not only expensive, but most importantly, I couldn't book a room. I had to insist on changing. After 1 hour of communication, a domestic friend happened to check out. The room was in the westernmost part, and it was a twin bed room. The beautiful lady who checked out helped to communicate with them, and they agreed to change us. It was a very unpleasant travel experience. I suggest that those who have trouble sleeping should never book this room. The room is not soundproof. The sound of motorcycles in the middle of the night is estimated to be more than 70 decibels. The key problem is that it is difficult to change rooms once you check in.

The hotel is in a great location, right by the sea, the waiters are all very nice and welcoming, the breakfast is good, the variety is rich, and it is convenient for travel. Anyway, the price-performance ratio is unbeatable.