Sotetsu Fresa Inn Sendai Reviews
Sotetsu Fresa Inn Sendai
4 Chome-4-5 Central, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0021, JapanView Hotel Details
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Sotetsu Fresa Inn Sendai Guest Reviews
4.6/5
Great
419 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(419)
Positive reviews(417)
Reviews with photos/video(127)
Delicious breakfast(63)
Awesome amenities(43)
Easy to get around(33)
Convenient for shopping(31)
Would stay again(16)
Friendly front desk staff(16)
Luggage delivery service(12)
Close to train station(7)
Negative reviews(2)
Globetrotter20
Standard Double Room
Stayed in Aug 2024
Solo travelers
42 review
Very Good
Posted on Aug 15, 2024
Nice and modern hotel nearby Sendai train station.
Rooms are convenient with a lot of plugs, efficient curtains and good bathtubs.
Room was a bit dusty ( on office desk ).
Not cheap but comfortable option for a stay in Sendai.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.We sincerely apologize for the inconvenience caused by the lack of cleanliness in the room you stayed in.We will share your comments with the cleaning staff, and we will instruct them again not to neglect cleaning the desk, and we will make every effort to prevent a recurrence.We are very pleased to receive your compliments despite the inadequacies in our cleaning.We will take your words seriously and strive to make our hotel even better.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
patrickintaiwan
Standard Twin Room
Stayed in Jun 2024
Travel with friends
14 review
Outstanding
Posted on Jun 15, 2024
It’s good for everything in the hotel, not only the location is perfect but the staff are fluent in English.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We are very pleased that you gave us such a high evaluation of your stay and would like to thank you from the bottom of our heart.We are very happy to read that you were able to communicate smoothly with our front desk staff in English.We will continue to strive to provide services that are close to our guests and strive to be a hotel that is loved by many of our guests.We hope you will visit our hotel again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Jürgan
Standard Single Room
Stayed in May 2024
Solo travelers
72 review
Outstanding
Posted on May 22, 2024
Sells nice sake in the hotel. Pretty close to the station. Has a lot of enjoyable amenities.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We are very pleased that you gave us such a high evaluation of your stay and would like to thank you from the bottom of our heart.We are very happy to hear that you enjoyed your stay at our hotel, including our vending machines and free amenity corner.We will continue to do everything we can to make your stay with us as enjoyable as possible.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Sharyl
Standard Single Room
Stayed in Apr 2024
Solo travelers
3 review
Outstanding
Posted on Apr 26, 2024
The hotel is located just minutes away from Sendai Station (if you take the correct exit - West 1 haha). The room and bed was slightly bigger than other budget hotels and very clean. They also had free facial masks and bath bombs to enjoy! The hotel breakfast buffet also had a nice spread of food and was a great start to my morning!
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our heart.Our breakfast is based on the theme of "local production for local consumption," and we offer a Japanese/Western buffet breakfast featuring local Miyagi cuisine and local ingredients purchased from the Sendai morning market.We are very happy to hear that you had a wonderful morning at our hotel.We will share your feedback with our staff at the breakfast room so that we can continue to offer breakfast that will make our guests feel like they are in Sendai.We hope you will visit us again when you come back to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
LCWM
Standard Single Room
Stayed in May 2024
Solo travelers
21 review
Very Good
Posted on Jun 1, 2024
The hotel is near to Sendai station, clean , the staff is helpful.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.We are very pleased to hear your compliments on the hospitality of all our employees.We will continue to strive to provide services that are close to our guests and strive to be a hotel that is loved by many of our guests.We hope you will visit our hotel again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
David
Connecting Room
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Mar 31, 2024
Good service and very polite, if you know a little japanese language, will be more easy to communicate
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our heart.We are very pleased to hear your compliments about our front desk staff's hospitality.We will continue to strive to provide services that are close to our guests and aim to be a hotel that is loved by many of our guests.We hope you will visit our hotel again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Zoe
Standard Double Room
Stayed in Feb 2024
Solo travelers
8 review
Amazing
Posted on Feb 16, 2024
Small room but very clean and very cosy. There's a bunch of consumables you could pick up near the counter including shower caps, toothbrushes and even tea bags. A very comfortable stay especially for solo travellers like me who could be jumpy in unfamiliar settings at night.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We are very pleased to have received such a high evaluation of your stay and would like to thank you from the bottom of our hearts.All of us at Sotetsu Fresa Inn Sendai are very pleased to hear that you had a pleasant stay with us.We will continue to pay attention to safety and cleanliness and strive to provide a space where many guests can enjoy a comfortable stay.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Gustavo Tozzo
Standard Double Room
Stayed in Aug 2024
Business travelers
3 review
Outstanding
Posted on Aug 28, 2024
Hotel is close to station, a must!
Room though small has everything you need.
Staff. very friendly and helpful.
I stayed twice at same hotel, and both times were perfect. Will most definitely stay again.
Thank you, Sotetsu. Will see you soon!😊
Response from Property: Thank you for staying at the Sotetsu Fresa Inn Sendai.We are very happy to hear that you gave us such a high evaluation of your stay and would like to thank you from the bottom of our hearts.We are very happy to hear that you not only gave us encouragement to our front desk staff, but also that you will stay with us again.We will continue to strive to provide you with the best possible service when you return to our hotel.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Hohl
Standard Double Room
Stayed in Aug 2024
Solo travelers
41 review
Posted on Aug 23, 2024
reasonably priced hotel, room is a bit small but clean, laundromat in house comes in handy
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.Based on the origin of our hotel's name, "Fresa," which means "Fresh," "Sense," and "Amenity," our staff will strive to provide you with a fresh and pleasant feelingand comfortable service with a sincere smile and hospitality, and sincerely hope that you will have a meaningful stay with us. We sincerely hope that your stay with us was a meaningful one.We look forward to seeing you again.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
V V H
Standard Single Room
Stayed in Jan 2024
Solo travelers
15 review
Outstanding
Posted on Jan 8, 2024
The hotel just nearby the Sendai station,self-checkin and out was efficiently excellent . The room also was quite clean,everything I need was all set. Recommend it
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Sendai.We are very pleased to hear that you gave us a high evaluation of your stay with us and would like to thank you from the bottom of our hearts.We are glad to hear that you liked our self check-in and check-out system.All of our employees will continue to make every effort to ensure that as many of our guests as possible have a pleasant stay with us.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Roderic John
Standard Double Room
Stayed in Jun 2024
Solo travelers
9 review
Outstanding
Posted on Jun 25, 2024
A very good basic and clean hotel that's conveniently located with affordable room rates.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.Based on the origin of our hotel's name, "Fresa," which means "Fresh," "Sense," and "Amenity," our staff will strive to provide you with a fresh and pleasant feelingand comfortable service with a sincere smile and hospitality, and sincerely hope that you will have a meaningful stay with us. We sincerely hope that your stay with us was a meaningful one.We look forward to seeing you again.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Brian
Standard Single Room
Stayed in May 2024
Solo travelers
33 review
Outstanding
Posted on May 15, 2024
Clean, comfortable bed. Friendly efficient hotel staff, always with a smile. Close to train station and plenty of restaurants.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sendai.We are very pleased to have received such a high evaluation of your stay and would like to thank you from the bottom of our hearts.And, We are very pleased to hear your compliments about our front desk staff's hospitality.We are also relieved to hear that you had a comfortable rest during your stay.We will continue to pay close attention to safety and cleanliness and strive to provide a safe and comfortable environment for our many guests.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Guest User
Standard Double Room
Stayed in Nov 2023
Couples
31 review
Amazing
Posted on Nov 15, 2023
The location is quite near to Sendai station and Sendai Asaichi market . The breakfast has a variety of food .
Response from Property: Thank you for staying at the Sotetsu Fresa Inn Sendai.Thank you again for taking time out of your busy schedule to send us your comments.We are very happy to hear that you enjoyed our breakfast during your stay.We will share your comments and opinions with our staff at the breakfast room so that we can continue to improve our service.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Maleehannah
Standard Single Room
Stayed in Nov 2023
Solo travelers
2 review
Outstanding
Posted on Nov 10, 2023
Clean, Tiny space but enough for me, quick response email,all staffs is 100 out of 10, super close to Sendai Morning market, close to Sendai station and Cris road. Can lend some electrics at front office such as Hair roller machine, free ice machine and you can get all beauty supplies at front office, smoking area next to front office, 1 thing I recommend is just put more laundry machine
Response from Property: Thank you for staying at the Sotetsu Fresa Inn Sendai.We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our heart.It is very encouraging to hear your compliments about our front desk staff's hospitality.We will continue to strive to provide services that are close to our guests and to be a hotel that is loved by many of them.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
Aziretan
Standard Single Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 26, 2024
Very clean and rapid check in. Location was very nice. Close to Sendai station with reasonable price.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Sendai.Thank you again for your high evaluation of our hotel.We are very pleased to hear that the check-in procedure was prompt.We will continue to strive to provide the best service to our guests and to be a hotel that is loved by everyone.We hope you will visit us again when you come to Sendai.Thank you very much for staying with us.Sotetsu Fresa Inn Sendai