Honcho 2-4-6, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0014, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Mitsui Garden Hotel Sendai Guest Reviews
4.4/5
Very Good
151 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(151)
Positive reviews(149)
Reviews with photos/video(23)
Convenient for shopping(13)
Delicious breakfast(8)
Easy to get around(8)
Perfect for business trips(5)
Parking difficult(5)
Quiet & comfortable(5)
Comfortable bed(4)
Located downtown(4)
Negative reviews(2)
Xvz
Moderate Queen Room Non Smoking
Stayed in Jul 2024
Couples
16 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Very comfort hotel! I’ll come back again
Response from Property: Thank you for your kind review. We are very happy to hear that you enjoyed your stay at our hotel. We look forward to welcoming you again. Thank you.Mitsui Garden Hotel SendaiManager
Guest User
Moderate Queen Room Non Smoking
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Excellent facilities , friendly staff.
Response from Property: Thank you for your kind words about our excellent facilities and friendly staff. We are delighted to hear about your positive experience. We look forward to welcoming you back soon.Best regards, Mitsui Garden Hotel SendaiManager
Guest User
Run Of House Smoking
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Very nice and convenient hotel, right center of the city, near Sendai station, bus stops and 2 metro stations. It’s good for travelers and businessman.
I booked the room without breakfast cause there are convenience stores surrounding.
Eric L.
Moderate Queen Room Non Smoking
Stayed in Apr 2023
Travel with friends
15 review
4.0/5
Very Good
Posted on May 24, 2023
Good location, public bath is very small, room is small and getting old.
Mohalizhengdehuangdi
Standard Double Room Smoking
Stayed in Oct 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The room is of a good size and very clean. The breakfast is simple, a fusion of Japanese and Western styles, not pure Japanese style. It is one stop away from Sendai Station, and you can take the subway or bus.
Facilities
Large bath: two pools, no steam room.
Facilities: Toiletries are available by the front desk.
Original TextTranslated by Google
Response from Property: 感謝您選擇仙台三井花園酒店。我們也要感謝您在百忙之中抽空向我們提供回饋。受到您的好評,我們將繼續努力成為一家滿足顧客期望的酒店。 如果您有機會入住我們的酒店,我們將不勝感激。 我們期待再次見到您。仙台三井花園飯店住宿經理
Xiaobailongyaya
Moderate Queen Room Non Smoking
Stayed in Jul 2024
Family
9 review
4.5/5
Great
Posted on Aug 31, 2024
The hotel is a certain distance from Sendai Station. Although it is very close to Hirose Dori Subway Station, you need to transfer at Sendai Station. The transfer time is about the same as the walking time to the hotel. It is okay if you walk on the pedestrian street (Figure 3). There is a 7-11 downstairs of the hotel, and Mitsukoshi Department Store is diagonally opposite to the right. There are few tourists in the mall, and e-pancakes are free to buy without restrictions. Sendai Morning Market (Figure 2) is close to Sendai Station. It is a very short street. It doesn’t matter if you are in a hurry.
Large bathhouse: You can scan the TV in the room to see how many people are in the bathhouse
Original TextTranslated by Google
Response from Property: 非常感謝您入住仙台三井花園酒店。感謝您對住宿的評價。我們很高興您對我們酒店便利的位置表示讚賞。附近有三越百貨、便利店以及多家餐廳,希望您住得舒適。我們也很高興得知您能夠利用該系統,該系統允許您通過房間的電視查看公共浴室的擁擠狀況。我們將根據客户的反饋繼續努力改進我們的服務。我期待再次見到您。仙台三井花園酒店住宿經理
Guest User
Comfort Twin Smoking
Stayed in Dec 2024
Travel with friends
2 review
3.7/5
Posted on Jan 4, 2025
The hotel is not at fault.
I think this is due to differences in usage and national character, but
Foreigners have bad manners in the large public bath.
They leave the wash area as it is after using it, pour the water into the basin and leave the shower in it, and in the changing room they fiddle with their cell phones and even make calls. Of course they leave the sink empty, and leave hair on the floor as it is.
Other than that, there were no particular problems and it was a good hotel.
I would like to use it again, but I would like them to step up patrols.
Original TextTranslated by Google
yibangren
Moderate Queen Room Smoking
Stayed in Nov 2024
Family
37 review
3.0/5
Posted on Jan 1, 2025
This was my second stay. It was great, the large public bath was comfortable and I was able to use it. The food was also delicious. I wish there were more TV channels.
Original TextTranslated by Google
今野文恵
Moderate Queen Room Non Smoking
Stayed in Nov 2024
Couples
1 review
3.0/5
Posted on Jan 9, 2025
It seemed like a Chinese group was staying there at the time, and although the hotel was not at fault, the public bath was crowded and occupied, making it uncomfortable.
The bath was also quite dirty, so I wanted to rinse it off in the shower and get out quickly, but there were Chinese people lining up at the washing area, so I had no choice but to leave.
I think it would be good if group guests could decide on a time for using the public bath to some extent, or make this known to other guests as well.
Also, since I stayed multiple nights, I used the coin laundry, but some people did not come to empty their laundry for more than 30 minutes even after it had finished, and several groups of people had to wait their turn.
I contacted the front desk and asked them to take care of it, and they did so immediately, which was very helpful.
Original TextTranslated by Google
KAI YU PAUL
Moderate Twin Room Non Smoking
Stayed in Nov 2024
Family
10 review
4.2/5
Very Good
Posted on Dec 17, 2024
The hotel is located in the core of the central business district, close to the pedestrian street, with nearby restaurants, shopping and consumption. It is worth mentioning that there is a hot spring spa on the 18th floor of the hotel, which is a relatively rare facility in city center hotels.
Original TextTranslated by Google
won
Moderate Queen Room Smoking
Stayed in May 2024
Couples
21 review
4.7/5
Amazing
Posted on Jun 13, 2024
Very good location. Arcade, station, and bars are all within walking distance. Near McDonald's and convenience store. Bed comfortable. The large public bath is average. Honestly, the large bath is better at Dormy Inn. Parking is available, but there is a fee. Because it is a business building, it takes time to get in and out.
Original TextTranslated by Google
Response from Property: Thank you for staying at Mitsui Garden Hotel Sendai. We are glad that you felt the convenience of our hotel's location. It is close to convenience stores, restaurants, and arcades, so it is a very convenient location. You also seemed to like the bed in the room, and most of all, we enjoyed it. However, we apologize for the inconvenience caused when entering and leaving the parking lot. We will continue to build a better hotel by taking into account the opinions of our customers. Also, please consider Mitsui Garden Hotel Sendai when you come to Sendai. Mitsui Garden Hotel Sendai Lodging Manager
渡邉貴之
Superior Corner Twin Smoking
Stayed in Nov 2024
Travel with friends
50 review
5.0/5
Outstanding
Posted on Dec 20, 2024
It's a very quiet and comfortable hotel😆🎵🎵The location is great, and it's convenient for everything from shopping to dining. I recommend it.
Original TextTranslated by Google
Hyunyun
Standard Double Room Non Smoking
Stayed in Oct 2024
Couples
22 review
4.5/5
Great
Posted on Dec 5, 2024
The hotel is a little far from the station, but it's actually just a short walk along the shopping street. The facilities are very new, the large bathhouse is spacious and comfortable, and there are many beef tongue restaurants nearby.
Original TextTranslated by Google
Response from Property: 非常感謝您入住仙台三井花園飯店。我們也要感謝您在百忙之中抽空向我們提供有關您住宿的回饋。感謝您今天遠道而來。非常感謝您對我們的設施和公共浴室的滿意。我們很高興您住得愉快。根據客戶評論未來我們將繼續努力。當您來到仙台時,請來到仙台三井花園酒店。仙台三井花園飯店住宿設施經理
Zhizi
Standard Double Room Non Smoking
Stayed in Sep 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Nov 16, 2024
I think the true character of a hotel lies in the attitude and consideration of the cleaners.
There were days when I had to work all day, and I was impressed to see the cleaners working so dignifiedly during the day.
They kindly offered to leave me some extra coffee, which made me happy.
The restaurant downstairs was delicious, and that alone made me want to enjoy another hotel stay.
Original TextTranslated by Google
Response from Property: この度は、三井ガーデンホテル仙台をご利用いただきまして、誠にありがとうございます。ならびに、お忙しいところ貴重なお時間をさいてご意見をお寄せいただきましたこと、重ねて御礼申し上げます。清掃スタッフやレストランにつきましてお褒めの言葉を賜り大変光栄に存じます。朝食会場であるリストランテBAROLOでは、地元の食材を使った旬の味覚や仙台麩の*とじ、笹かまぼこなどの仙台ならではの料理を提供しております。ランチやディナーでは本格的なイタリア・ナポリのピッツァなどの料理や、店名の由来でもあるワイン「バローロ」も多数ご用意しており、多くのお客様よりご好評をいただいております。お客様からの嬉しいお言葉を励みに、これからもお客様のご期待に添えるホテルを目指して精進して参ります。 機会がございましたら三井ガーデンホテル仙台をご利用頂けますと幸いでございます。 またのお越しを心よりお待ちしております。三井ガーデンホテル仙台宿泊支配人
Guest User
Standard Double Room Non Smoking
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on May 2, 2024
In the past, I always stayed in dormy in Japan every time. This time I tried this Mitsui Hotel.
The bed is softer and more comfortable than the dormy in. The hot spring temperature is hotter + the hot spring ventilation is not enough and there is a lot of steam.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your experience of staying at Mitsui Garden Hotel Sendai. We are happy to hear that you were satisfied with the comfort of our bed. Regarding the temperature and ventilation of the hot springs, we will carefully check and improve them. Looking forward to your next visit. Mitsui Garden Hotel Sendai Accommodation Manager