Guest User
October 28, 2024
This is the hotel where I stayed for a business trip.
The location is 10 minutes from Sendai Station, and it is near the arcade street, so it is very accessible to shops and restaurants.
The facilities felt reasonable for the price.
When checking in, I asked for a confirmation of stay for 3 people, and when they gave me a piece of paper, I wrote all 3 names.
The front desk staff confirmed that they would give me a confirmation of stay on the day of check-out.
However, on the day of check-out, I received a confirmation of stay for 2 people instead of 3, and I asked for a confirmation of stay for the remaining one.
One staff member kept pretending to look for the confirmation of stay for the remaining one and did not reprint it. The staff member's attitude was very unpleasant, making me keep repeating the same thing.
Since I did not understand the language, they wanted me to just pass by.
If you need a confirmation of stay for a business trip, please request it in advance.
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