ayukomura
October 24, 2022
I stopped by and went in. Immediately after soaking in the open-air bath, I remembered that I hadn't looked at the time, so I went back to the changing room to check the clock on my phone. When I returned to the open air, the futa staff (landlady?) who had come to open the window told me to pay 600 yen because it was my second time. Even when I told them about the situation, they just told me to pay and they didn't take care of it.I didn't feel well, so I left the bath immediately without going into the indoor bath. The trip to Nyuto Onsen, which I had been looking forward to, turned out to be a very unpleasant memory. If there is such a rule, I would like it to be explained from the beginning, and there are no clocks in the indoor baths or changing rooms. I think the response, including the tone, is abnormal for a customer service industry.
Original TextTranslation provided by Google