Lean Chap It, Lot 2 Block 8, Semporna, Sabah, 91300, MalaysiaView Hotel Details
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MONAlisa Guest House Guest Reviews
4/5
Very Good
183 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.2
Cleanliness4.0
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All reviews(183)
Positive reviews(161)
Reviews with photos/video(70)
Awesome rooms(42)
Nice sea view(17)
Great value for money(17)
Average sound insulation(16)
Convenient for shopping(9)
Large rooms(8)
Friendly front desk staff(7)
Located downtown(4)
Negative reviews(22)
Ain58amir
Standard Family Room (Tatami)
Stayed in May 2024
Couples
4 review
2.5/5
Posted on Jun 3, 2024
During my recent stay at the Monalisa Guest House, I was extremely disappointed with the cleanliness and amenities provided. The floors in the room were covered in dust, indicating a lack of proper cleaning and maintenance. Additionally, the absence of a table and mirror in the room made it inconvenient for me to carry out basic tasks and prepare myself.
The overall lack of cleanliness and essential amenities significantly impacted my stay at the hotel. I hope that the management addresses these issues to improve the experience for future guests.
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Guest User
Standard Queen Room
Stayed in Apr 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Apr 29, 2024
Is nice hotel, just close the bathroom door otherwise a ugly smell will enter the room! They have washing machine with dryer wich is great! but then you can also hang your clothes outside in the balcony, the staff are friendly. Main area is a bit depressing, they could make it look a bit more cozy so people can sit there and chat.
Guest User
Deluxe Family Room (Sea View)
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on May 31, 2024
Good service and nice guest house. Nice ocean view from our room 6th floor.
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
2 review
3.7/5
Posted on Mar 5, 2024
The 2nd room is too small. Need to walk up a staircase in order to access to the guest house. Should top up RM30 to stay at a hotel
Guest User
Deluxe Double Room (Tatami)
Stayed in Jan 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Jan 13, 2024
helpful staff and a great in the room (601). Location is good, right in the downtown, easy to go anywhere and be part of the local life. It is good to just walk around and enjoy the atmosphere.
Response from Property: Thank you very much。Welcom to Semporna again~
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
nice service!clean and useful
Response from Property: thank you very much
Guest User
Deluxe Family Room (Tatami) (Sea View)
Stayed in Mar 2024
Family
19 review
4.5/5
Great
Posted on Apr 9, 2024
Local standard
Guest User
Deluxe Family Room (Sea View)
Stayed in Jan 2025
Family
16 review
4.5/5
Great
Posted on Jan 20, 2025
Living in the town, grab taxi is 82 MYR, island hopping is convenient and cost-effective, signed up for 3 days and 3 routes, solved the problem of bathing, washing and sleeping, and there is a kitchen to use, one-stop service for island hopping, favorable price and great experience, will come again, it is very noisy before 10 o'clock on weekends. There is a night market, but the location determines that there is no way, you need to climb stairs, the six-person room is on the sixth floor, no suitcases are OK. Recommend 4 very delicious and cost-effective restaurants, Figure 1, Figure 6. The Malay food is delicious, the price is affordable, and it is open during dinner time. There are also Indian flying cakes. Except for Figure 1, which requires cash, all others can be paid by Alipay. There are also several large supermarkets nearby, the pier, the vegetable market, and the seafood market are all nearby. I come back late every day, and I can basically solve it in Figure 6, which is not far from the bank.
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6/10
joe jump
Standard Triple Room (Tatami)
Stayed in Jan 2025
Family
16 review
3.0/5
Posted on Jan 21, 2025
Generally, I don't give bad reviews, but I really can't give a good review to this hotel.
Hotel environment: New decoration has a smell. The surrounding area is full of aborigines in the town, which is very noisy. I arrived on Friday and there was a market where people sang until 12 o'clock at night, and chanted sutras at 4 o'clock in the morning.
Hotel facilities: The water is not good, and it is always cut off. If you want to take a shower, you need to wait until no one else uses water. The voltage is unstable and the charging cannot be charged.
Service: There is always no one at the front desk. If there is a problem, you occasionally need to use WeChat. It's simply indescribable~~
I stayed for one night and almost didn't sleep
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Anonymous User
Standard King Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The conditions in Semporna are generally average, but this hotel is pretty good. There is continuous hot water and wireless network, the bed sheets and quilt covers are clean, and it is located in the center of the town. There are many food and drinks nearby. The owner is very enthusiastic and recommended island hopping and local restaurants to us. We had a lot of fun island hopping, and the price is also very good. There is no pitfall. The owner also thoughtfully let us store our luggage at the front desk. After returning from the sea, we had to go to the airport in the afternoon. At that time, we were covered in sand and sea water. Thanks to the boss's wife for opening a room for us to take a shower for free, otherwise it would be really embarrassing. In short, it is highly recommended and the stay is very good
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Guest User
Standard 2-bed Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
First of all, I added the housekeeper on WeChat before I set off and asked about the preparations before checking in. The housekeeper was very enthusiastic and explained enthusiastically. This was really great. He helped us carry our luggage when we arrived at the hotel, and then recommended seafood to us, and showed us how to bargain for a cheaper price. It was really affordable, and the hotel could also process it, which only cost ten yuan. The housekeeper also explained the differences in island hopping and snorkeling depths one by one, which was great! The hotel overlooks the town’s pier, which is convenient for travel. If you are going to cross-island tours, it only takes ten minutes to walk to the pier. Before leaving, the little brother also sent us downstairs. The hotel also has an airport pick-up service, which is affordable. I will choose this hotel next time I go back. Another point is that the little brother speaks Chinese and there is no communication barrier. Hygiene: clean and tidy, Environment: The hotel entrance is the check-in point, the mosque, and there is a food festival downstairs on weekends, where you can try local food, Service: Not worse than a five-star hotel,
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Guest User
Family Suite
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The room is clean and hygienic, not very big, and the soundproofing is average, but that's not important. The most important thing is the handsome Xiaocheng inside. It can be said to be an official service. You can add his WeChat in advance. This time, I felt at ease. From airport pick-up to island hopping registration, Xiaocheng took care of everything, and it was definitely at a low price. From helping with luggage at the hotel to solving various problems, Xiaocheng's service is really super good👍
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Guest User
Deluxe King Room (Sea View)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
It's only 200 meters away from the seafood wholesale market. The room is large, the downstairs is very convenient, and you can do laundry and cooking on the third floor. The location is very good, and there is no barrier to communication in Chinese.
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Anonymous User
Deluxe Double Room (Tatami)
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Before going there, I was struggling whether to choose a hotel that was farther away and quieter, or closer and more lively. In the end, I chose the latter. There is a night market downstairs, and the sea and the houses of the Bajau people are outside the window. It is a short walk to the seafood market and supermarket. It takes 5 minutes to get to the pier by taxi and traffic jam. Except for the mosque next to it that starts chanting in the early morning every day and makes it impossible to sleep, everything else is good. In particular, there is a customer service brother who speaks Chinese. When you arrive in Semporna, you can find him for the rest.
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Guest User
Deluxe Double King Room (Sea View)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
I randomly found a hotel near the seafood market on the Internet. I didn't expect it to be a one-stop service. Everything was solved. The boss's son led the tour and spoke Chinese very well. He was kind and the tour price was cheap. I thought it was too expensive to stay in a water house, so I recommended a cheaper one, which was much better than expected. The boss's friend is a Chinese owner of a restaurant. The seafood that the hotel couldn't cook was just solved at the restaurant. The taste was very good.