Savoy Dolomites Luxury & Spa Hotel

Savoy Hotel was an experience! More expensive than other close hotels, it was well worth the cost. Highlights of the hotel: the food is absolutely fantastic, the service impeccable and rooms beyond comfortable. After traveling to five different destinations in Italy, having breakfast and dinner provided for us, downstairs, to start and end our day, was such a relaxing treat. Each meal was at one table in the dining room saved for our family, also with the same server every meal. Serge, our server, so attentive and accommodating, seemed to take pride in his job— and epitomizes the professionalism and courtesy of the hotel staff. Breakfast offers a range of fruits, juices, grains, breads, cheese, pastries— with eggs, pancakes, any coffees made to order. Dinner is not just a meal— this is a culinary experiences with fresh ingredients, a range of dishes, with attention to flavor and creativity. 5 courses, self serve salads and anti-pastas followed by three ordered courses, then originally created dessert offered with a range of self serve del opus options. While we so appreciate that the Italians enjoy much longer meals than most Americans, with hours of socializing before any food arrives, we appreciated the attention to service and option to start with our own fresh salads, having come off the mountain each day ready for nourishment. This chef is as good as any New York chef we’ve experienced, and far more pleasant, speaking to guests after dinner ends. We are not wine drinkers so can’t speak to that aspect but it appeared the hotel owner educated and served guests the wine that suited them. The hotel itself— we stayed with our family of five: two adults and three older teenagers. We stayed in a family room. We all loved this accommodation— very specious, so clean and comfortable with direct view of Dolomites. Our housekeeper was also a highlight— so cheerful, friendly, accommodating, and unlike the states where housekeeping is often still “not provided because of Covid,” this hotel is full service. We enjoyed the fitness facility, pool, and close proximity to shops and restaurants in town. The management— while others have said not effusive with warmth— we felt could not have been more accommodating. These people are not just running a hotel but take pride in every aspect of the experience. Attention to detail and to guest satisfaction is the focus at this superb hotel. Selva di Val Gardenia is a place not to be missed. While we did not see or hear many Americans at the hotel or in town, every person tried their best to help us find what we needed and make our stay what we hoped. Our hotel concierge gave us detailed directions to use our complimentary bus tickets to several unforgettable hikes, scheduled our car services back and forth to the Bolzano train station and made the trip easy. We cannot say enough about this special hotel, at the foot of the Dolomites and the quiet back corner of Selva, and we only hope we will be able to return in our

Not good value for money. For what we paid and the category of the hotel (4*S) I would’ve expected something more. Service was dry at best. Nobody ever bothered to smile or greet, nobody ever gave information (they offer free excursions every day and you would know it from a piece of paper posted in the elevator). Nobody would remind you of the extra services you’ve booked, and the older gentleman (the owner probably) was very rude, the couple of times he stopped looking down on people and bothered to speak to us. The room was spacious and modern, but it lacked some basic facilities such as a boiler and a coffee machine. The fridge was full. The food was exceptional! And so were the personnel in the restaurant, really top notch. The SPA was good too, and the massage therapist did a great job. Would I come back tho? No.

Hotel Savoy enchanted us. Perfect location directly on slope, with parking in front of hotel, near the entrance. We had really nice room after reconstruction with perfect bed and balcony with very nice view ( direction Seceda pista). Hotel is very clean with cozy atmosphere. The atmosphere is created by excellent staff, starting with the experienced bartender Nicola and continue in the main restaurant with very kind waitress and perfect somelier. Dinners were amazing, we enjoyed every course. Breakfast was also fantastic, everything what you can imagine. Maybe one suggestion - one conveyor belt in the gym is not enough 😀. Anyway, thank you for everything, we would like to visit you again

If you want to stay in a wonderful hotel to visit a wonderful place it is here. The location, the service, the food are just great. We went in the summer where the views are unparalleled. Now we need to come in the winter.

Centrally located, spacious rooms. From the photos when we booked it looked like the hotel building was standing in a very large and separate area but in reality the building is surrounded by many very close hotels. Noisy in the afternoon if you are placed on the side of the building above the pool (very small). Breakfast super delicious. Good internet. Very close to the center of Selva. Regular staff very friendly. Management not too smiley, at least to us. Never heard them say hello to us on the way in or out. After all a good hotel but we will chose a different property in Selva next time.