Guest User
March 1, 2024
Be aware of this place. We arrived as walking in, family of 4 (couple and 2 small daughters), they told us 650k, then when we confirmed, the manager told us that the employee was wrong and it was actually 850k (plus taxes 11%more) and that they were sorry, we understood. We paid for 2 nights in advance and the next day, the manager told us that his boss (the manager of the manager) told him to charge us retroactive 150k for each daughter for the nights that we had already paid. We kindly asked to talk to her (the manager of the manager), to understand this unusual policy (we have been traveling for 6 months around the world and was the first time that something like that happen to us), but she didn't go out (even if she was there). After we told the other manager we were going to put a bad review, she send again his guy and told us we weren't be charged. Even if the wifi didn't work, we were planning to stay there 2 o 4 more nights, but we left, not for the money, but for the really bad attitude of not talking to us upfront and the unusual policy to charge retroactive to guests and not even explain why.