GreenTree Inn Sedona

First, the positive: 1. The staff was courteous, professional, and helpful. 2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging. 3. Rooms have an outdoor balcony with a table and 2 chairs. 4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened. 5. HVAC was in good order and worked perfectly. 6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room. 7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity. Now, the negative: 1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website. 2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2" inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno. 3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent. 4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up. Other: I booked the room for 2 nights but opted not to stay the 2nd night.

A bit disappointed as there was a few issues. A staff member was late for her shift and drove into the driveway very wreck less and almost hit me and my husband! She was in a blue vehicle and didn’t bother to acknowledge or apologize. Next, the people staying next door to us were screaming and I feel like the mother was abusing her youngest child. The young male staff member did his best to handle this situation. Lastly our tvs did not work the last 36 hours. They had no suites to accommodate us. We still haven’t received our discount. Other than that it’s a nice property.

Convenient and (newly renovated I think?) property close to all the great hikes and views. Grab-and-go breakfast is great for early rising hikers. Very clean and everything in the room was in perfect order. Friendly stuff. Nice pool.

Great place at a fair price. Nice pool and updated rooms. Bathroom is a bit small with toilet and shower/bath in a room and sink just outside the door. Its not a problem that its smaller but that is one thing I remember wanting a little more space for when I get out of the shower. Overall enjoyed everything and the staff was great. Would not only recommend but would stay again if going back to Sedona.

very average if not below average but I guess because its in Sedona, its relatively expensive