The hotel needs to be renovated and cleaned more thoroughly. The door lock didn’t work and the toilet was broken. Both were fixed, but still….We checked in during the evening and the front desk clerk was in a t shirt and what looked to be pajama bottoms. On Sunday night we wanted to watch the football game and the hotel didn’t get CBS, so we had to go out in 20 degree weather to find somewhere to watch it. We should have been told they had direct tv and many stations were not available to watch. I probably will never stay in a Residence Inn again.