Hotels Near Scottsdale Marketplace in Scottsdale

We were here for a business meeting. Our room was nice, clean and had everything that we needed. The gardens are well kept and the area is easily walkable. The room had a fridge, safe and microwave. The bed was comfy and there was a nice leather chair and ottoman to use. My Only complaint would be that there was trash sitting in front of our room when we arrived (5:00 pm) and was still there until afternoon the next day. Each day there were sugar and creamer packets and coffee cup lids on the grounds in many places throughout the resort. We had a few receptions and the staff could not have been any more attentive. They did an amazing job serving drinks and food. They were on top of the cleanup also. Job well done. We did have a pre-order luncheon one day also. That meal did not seem as well executed. It took over 45 minutes to be served our meals. The resort has some restaurants across the street that were walkable. The mall and Old Town Scottsdale are nearby also.

Surprised at how good our stay was. Sometimes trip advisor 5 star recommended hotels are good for the price -we’ve seen courtyard and Hampton inns that are 5 stars. This was a very good hotel at any price point. We had a clean modern beautiful room with garden patio. We ate at both restaurants and both we great. The bar was hopping, the golf course full, pools had cabanas and loads of seating. The fitness center offers multiple free classes each day. The hotel is super dog friendly- my dog got a doggie bed, bowls, treats and poop bags as a welcome amenity. The reception staff and valets were efficient and courteous. The hotel’s guests were nicely dressed and respectful. Loved it, sorry to leave.

I am used to great hospitality, I am from Malaysia, but staff from Comfort Inn exceeded our expectation. They went above and beyond regular service when they had to evacuate our things while we're still conferencing. The care and mindfulness of their housekeeping staff was truly commendable. Thank you most sincerely.

Great experience, America the teller up front was great. Ms.Lisa was also very nice along with the workers of the bistro bar & kitchen. Also the rooms were very clean and even smelled amazing. I also enjoyed the amenities that being the hot tub, pool and gym. Honestly a great experience

Our stay was very pleasant. Family vacation for seven days. The staff were friendly, and helpful with information regarding the area. Room was clean and additional supplies and cleaning service provided when requested. Would have preferred variety in breakfast selection. Breakfast was not bad.There was fruit some days and some days not. The entire seven days we stayed they offered bacon only on one day. It would have been nice to offer half bacon and half sausage as daily options. Grateful for hot breakfast none the less. Workout room was enjoyable. Overall good stay.

Manager Ron was amazing. I was so str sswd and confused over a visit in October 2024. He helped me through all my questions and concerns. I would 1000% recommend any stays at the Aiden in Scottsdale thanks to the manager. Ron went above and beyond with calling me back and helping me through everything as I reside in California so thank you again Ron

The staff was very friendly the rooms were clean and they were very accommodating I was very fortunate to be able to be helped by Katie at the front desk she was very accommodating when I requested a room with a hot tub because previous night they were not available. And a bonus I was right next to the pool. Definitely will come back!

If you want to be degraded,discriminated and practically kicked out of your room for having a service animal, stay here..Holiday Inn, and the GH Keton(which of whom i have been trying to get a hold of him all week, with NO luck) should be ashamed how they let Wayne(the front office manager) speak and treat guests. Im sure I wasnt the first and wont be the last, as long as they keep allowing him. Checked in December 10th around 10:30pm, I told clerk that I had a service animal and he said ”OK No Problem”.. We decided to go get dinner before going into the room, came back around 11:15 and when I was walking into the hotel Wayne stops me with a pinch of attitude and a unmannerly tone and says ”Can I help you?Oh wait, is that a service animal?” I said ”Yes” then he proceeds to ask ”hold on right here, i need to check in my system if there is note of that” (after a lot of typing) he proceeds to tell me ”there is nothing in the system, but why is your dog a service animal?” I said ”I suffer from severe anxiety, I do have a his paperwork” he then bitingly asks me ”what does he do for you, that you so need a service animal?” I said, I provided paperwork to the clerk when checking in, I also called the hotel prior to completing the reservation asking them if they took Service animals, and they said Yes”. He said ”we legally cannot see any paperwork provided, and I have been trained to handle these type of situations but it comes out to, YOU can stay here but not the DOG, seems what you have is a PET not a Service Animal”(like if he knew or if he was a doctor). After Wayne proudly waived at me his very used and revised ADA papers over and over again, He said my Dog couldn't stay with me and he said he wouldn't allow me back in, I proceeded to tell him that I wasn't going to be paying for a room HE wasn't allowing me to stay in, he said I was still going to be responsible for the room I never even stepped a foot in. I am an IHG member, and this experience was nothing but discusting, humiliating and discriminating. Mind you it was 50° and it was 11:15PM, I had to find another hotel room! Other guests did try to intervine and told Wayne what he was doing was against the law, asking me all those specifics, he proudly once again flagged his revised ADA papers and argued with other guests as well. Wayne lacked empathy and it seems he lost his costumer service skill and has been allowed to treat others with disrespect..

Great place to stay at near ASU. Amazing rooftop bar that is amazing to watch the sunset. Will definitely stay there again next time we are is Phoenix.

The hotel rooms are comfortable and clean. I felt safe from the second I stepped into the hotel. But the thing that really made this a 5 star experience was the customer service. The staff here are so friend and accommodating. They go above and beyond to make sure you get the best experience possible.