Find the Cheap Scottsdale Hotels

The iconic resort is perfectly located, within a 10 minute walk to Old Scottsdale shops and restaurants. The property is vast and well maintained. The recently updated rooms are large, comfortable, clean and well stocked. The pool grounds are fantastic and well staffed, offering bar, food service and ice water accessible to all guests. A relaxing massage made the stay extra special. The staff are friendly, accommodating and attentive to guests. Maegan at the front desk was super sweet, helpful and made sure that all of our requests were taken care of. Overall this was a perfect 4 day getaway.

The valet was helpful and welcoming, when I arrived and left. However, the male at the front desk was not as welcoming.

The property is 5 Diamonds in every way. Location central to all of Scottsdale. Grounds are beautiful and the housekeeping staff is excellent. All appointments in the spacious rooms are premium down to the leather box for the TV remote. We ate breakfasts in the Ironwood Grill and the food and service were 4 star. Best of all, the service and friendly staff elevated this resort to top level. This was the first time at the Princess; it won't be our last.

There is good reason this place has so many 5 star reviews. Before I arrived, I received an email from the property about construction. I called and spoke with Derek and explained it was an anniversary trip and that we would like a room away from the noise. We ended up with a beautiful room and heard no noise at all. Derek and his colleague Sydney were responsive to all of our needs and requests, no matter how small. They really do go above and beyond to ensure a wonderful experience for their guests. Daily breakfast at the Canyon Suites was also top notch. Everything was fresh and their “continental breakfast” included bagels, smoked salmon, delicious pastries and fresh fruit among many other things. My experience at the spa was delightful, but not exceptional. The spa was very busy which is good for the venue I suppose, but it was loud in the relaxation spaces and just felt crowded. I didn’t even try to go to the spa pool since the Canyon Suites pool was so much calmer and quieter. You have access to the main resort pools which were fun and boisterous and I’m glad we experienced a day of it, but for a vacation meant for unwinding, it was back to the Canyon Suites pool for the rest of our stay. All of the pools greet you almost immediately with ice water (complimentary) and a menu to order (pay for) other snacks if desired. The restaurants were also very good, but you’d expect that at the prices they charge. I definitely recommend The Canyon Suites at the Phoenician.

We stayed here for six nights in early October as part of a vacation to Arizona where we saw the Arizona Cardinals-Cincinnati Bengals NFL game and also took a day trip to see the Grand Canyon/Sedona/Oak Creek Canyon. This hotel — and the staff — might have been the best we've encountered on a U.S. vacation. The pool was big and wonderfully refreshing (highs were 97-99 degrees while we were there), and plenty of towels were available at the pool every day. There was a restroom next to the pool (we've stayed at places where this isn't the case, and it's incredibly inconvenient). The hot tub and fitness center were near the pool and looked nice, but we didn't use either. Our suite was big and the balcony was nice, everything worked like it was supposed to. We only ate breakfast at Agave, the on-site restaurant, but the Huevos Rancheros was beyond amazing. Hashim was our server all 3 times we ate there, and he was terrific; friendly, helpful, and went above and beyond repeatedly with his service and kindness. Ditto Jim driving the shuttle, and Dominick working the front desk when we checked in and driving the shuttle. They offer free shuttle rides (though you should tip) anywhere within a 5-mile radius. As is custom for my wife and I, we went to a grocery store nearby when we arrived to stock up on drinks, snacks, etc. Jim helped bring the groceries up to our third-floor room, and he and Dominick offered plenty of tips and helped whenever possible. We are Marriott Bonvoy members, and that came in especially handy on this trip. In addition to using points to pay for the stay (we still had to pay sales tax & a daily resort fee), we received a daily $30 restaurant credit & free bottled water whenever we wanted it. The landscaping was solid (plenty of palm trees, which I love) and cactus plants throughout. The setting, with the McDowell Mountains to the east and TPC Scottsdale right next door, was good as well. There really isn't anywhere you can go (restaurants, shopping, etc.) within walking distance, so either rely on the shuttle, drive and pay the $20/day parking fee (we opted not to) or Uber/Lyft everywhere. The parking fee kinda stinks because the location really doesn't call for it unless TPC is hosting an event. Finally, housekeeping was really, really good (daily service, which is increasingly rare) and the rooms, furniture, and bedding were all clean and in good shape. Just an incredible experience from start to finish. When/if we have reason to visit the area again, we'll definitely stay here, and I'd highly recommend this place to anyone staying the Phoenix area for any reason.

The staff was very friendly the rooms were clean and they were very accommodating I was very fortunate to be able to be helped by Katie at the front desk she was very accommodating when I requested a room with a hot tub because previous night they were not available. And a bonus I was right next to the pool. Definitely will come back!

Rooms are beautiful and spacious but the policy of the length of stay that we were made unaware of when we booked here was a negative and made it so my boyfriend and I were unsure if we were to stay here again. Other than that the resort was beautiful

I recently stayed in one of the Villas and checked out on April 29. We were three friends traveling together, celebrating my birthday, I was very disappointed. The hotel was very understaffed. I had a few bad experiences with one employee, whose name was Christina. The first time, my friends and I ordered lunch at the pool bar. We were given a number that clipped onto the table. The number was not facing out directly, but on a slight angle. Christina came up to us with a plate of food, that was not ours, and in a nasty tone said, ”How can I see the number if it's not facing me”. After we finished lunch, my two friends went to the bar to settle the bill. They were standing there waiting to pay the bill and Christina was just ignoring them. Then my friend, Larisa, said something like “can I pay?” and Christina just kind of looked at her and rolled her eyes and said you should’ve said what you wanted. Then Larisa asked her why she had an attitude, and Christina got very defensive and said, ”I do not have an attitude, you have an attitude.” And Larisa reminded her of what happened at the table with the number and that you should never argue with customers, but she was still very defensive. And then after a while, just said she was sick. When we were at the pool, we noticed that all of the cabanas were unoccupied. We called the number that was on a chain and asked what the cost was. We were told by Margaret that it was $200.00. We offered $100, and Margaret said ”We would never accept that amount.” The next time we had a run in with Christina was while my friend and I were waiting at the Starbucks counter for at least 10 minutes. Christina walked past us several times and not once asked if we could be helped. I finally asked if we could place an order, and she responded in a very nasty tone, ”You have to wait in line.” We then stood in line and placed our order. I ordered a Grande Americano. She made a tall Americano. I told her the order was wrong, and she proceeded to argue with me ”That is what you ordered”. She changed the coffee to a Grande, and we sat at a high-top table to eat. While sitting at the table, we noticed that the food and beverage manager passed us, so we stopped him to tell him of our experience. Jeff told us that Christina was on our way out, and at her last review she was disciplined due to her attitude. I also mentioned to Jeff that we offered $100 for a cabana rental and Margaret said no. He told us he would buy a round of drinks at the pool bar and offered us a cabana on Sunday. When we went to speak to Jeff on Sunday to get a cabana, he first told us to take any one. Then he said ”No, they are sold, take number 4”. Well Jeff lied to us. No other cabana was occupied that day. Several employees did stand out though with exceptional service. Will who worked at the front desk. Justin at the pool bar; always polite and with a smile on his face, no matter how crappy his