The Canyon Suites at the Phoenician, a Luxury Collection Resort, Scottsdale

The place is nice and clean. Rooms are nicely furnished and very comfortable. Wife and I were disappointed in the pool areas given the cost of the rooms ($1k+). At the Canyon side (where we stayed) it was run amok with kids (which generally fine, but very loud) and there were no other pool options on this side. At the Phoenician side, the pools were rowdy as well, music a bit too loud for my taste and just lacking in general luxe quality. We went down to the adult only pool and there were rows and rows of seating, no views of the pool if you got in late - just the backside of those in front of you. Felt like we were at some Margaritaville resort in Houston more than anything - pool wise. Wished Canyon-side pool was a bit more upscale. Service was very good and friendly. Breakfast excellent.

Beautiful canyon suite - 1 full bath with shower & tub and a half bath. Lovely family room with a television and a small dining room table. The patio overlooked a beautiful garden. The breakfast was delicious. Buzz was fantastic- so personable and helpful. The grounds were impeccable. Rooms were clean and spacious. Staff were eager to help and were very professional. Can’t wait to return.

There is good reason this place has so many 5 star reviews. Before I arrived, I received an email from the property about construction. I called and spoke with Derek and explained it was an anniversary trip and that we would like a room away from the noise. We ended up with a beautiful room and heard no noise at all. Derek and his colleague Sydney were responsive to all of our needs and requests, no matter how small. They really do go above and beyond to ensure a wonderful experience for their guests. Daily breakfast at the Canyon Suites was also top notch. Everything was fresh and their “continental breakfast” included bagels, smoked salmon, delicious pastries and fresh fruit among many other things. My experience at the spa was delightful, but not exceptional. The spa was very busy which is good for the venue I suppose, but it was loud in the relaxation spaces and just felt crowded. I didn’t even try to go to the spa pool since the Canyon Suites pool was so much calmer and quieter. You have access to the main resort pools which were fun and boisterous and I’m glad we experienced a day of it, but for a vacation meant for unwinding, it was back to the Canyon Suites pool for the rest of our stay. All of the pools greet you almost immediately with ice water (complimentary) and a menu to order (pay for) other snacks if desired. The restaurants were also very good, but you’d expect that at the prices they charge. I definitely recommend The Canyon Suites at the Phoenician.

I chose the Canyon Suites for my husband's 50th based on the reviews, and it did not disappoint! From the valet to front desk, bartenders to housekeeping staff, everyone was incredibly friendly and helpful! The rooms were roomy, clean, and the bed/pillows were some of the softest I've ever slept in! We enjoyed using the pools, spa, and restaurants, which were also all absolutely wonderful! The staff were always engaging and friendly, and the view of the waterfall and Camelback Mountain from the bar/patio was breathtaking! If I had to critique any one aspect, it would be that the Canyon Lounge Bar needed to be open later than 9:00 - perhaps 10:00 at least. Thank you for a wonderful experience!

I wanted a solo trip and I spent dayyyys researching. I landed on a 5 star resort on the coast at Terranea in CA. I ended up leaving early and decided to come home and staycation it up. I am SO glad I did! This place is amazing. The service was spectacular everywhere I went. Derek was particularly helpful and kind making me feel so great about my choice. The food was great, the pools were so nice. The poolside service was great. Plenty of chairs. Pool was nice and cool. Rooms were lovely. Nice views. Spacious. Feels very private. I can’t wait to bring my girlfriends in a month.