The Canyon Suites at the Phoenician, a Luxury Collection Resort, Scottsdale

There is good reason this place has so many 5 star reviews. Before I arrived, I received an email from the property about construction. I called and spoke with Derek and explained it was an anniversary trip and that we would like a room away from the noise. We ended up with a beautiful room and heard no noise at all. Derek and his colleague Sydney were responsive to all of our needs and requests, no matter how small. They really do go above and beyond to ensure a wonderful experience for their guests. Daily breakfast at the Canyon Suites was also top notch. Everything was fresh and their “continental breakfast” included bagels, smoked salmon, delicious pastries and fresh fruit among many other things. My experience at the spa was delightful, but not exceptional. The spa was very busy which is good for the venue I suppose, but it was loud in the relaxation spaces and just felt crowded. I didn’t even try to go to the spa pool since the Canyon Suites pool was so much calmer and quieter. You have access to the main resort pools which were fun and boisterous and I’m glad we experienced a day of it, but for a vacation meant for unwinding, it was back to the Canyon Suites pool for the rest of our stay. All of the pools greet you almost immediately with ice water (complimentary) and a menu to order (pay for) other snacks if desired. The restaurants were also very good, but you’d expect that at the prices they charge. I definitely recommend The Canyon Suites at the Phoenician.

Very relaxing & luxurious stay in the end of May. The property is beautiful. Complimentary buffet breakfast in the lobby was great. The staff was very friendly. This is the first time I ever felt like I had to give a special "shout out" to the housekeeping staff. Not only was the room extremely cleaned, but things like my phone cables were nicely wrapped every day. The only thing I would improve would be to have a full time pool attendant. Of the three days at the pool, there was only an attendant the first day. So I had to open the heavy umbrellas myself the next two days. I understand it was a slow time & only a few guests at the pool. Maybe I would suggest opening all the umbrellas at the beginning of the day.

I chose the Canyon Suites for my husband's 50th based on the reviews, and it did not disappoint! From the valet to front desk, bartenders to housekeeping staff, everyone was incredibly friendly and helpful! The rooms were roomy, clean, and the bed/pillows were some of the softest I've ever slept in! We enjoyed using the pools, spa, and restaurants, which were also all absolutely wonderful! The staff were always engaging and friendly, and the view of the waterfall and Camelback Mountain from the bar/patio was breathtaking! If I had to critique any one aspect, it would be that the Canyon Lounge Bar needed to be open later than 9:00 - perhaps 10:00 at least. Thank you for a wonderful experience!

I wanted a solo trip and I spent dayyyys researching. I landed on a 5 star resort on the coast at Terranea in CA. I ended up leaving early and decided to come home and staycation it up. I am SO glad I did! This place is amazing. The service was spectacular everywhere I went. Derek was particularly helpful and kind making me feel so great about my choice. The food was great, the pools were so nice. The poolside service was great. Plenty of chairs. Pool was nice and cool. Rooms were lovely. Nice views. Spacious. Feels very private. I can’t wait to bring my girlfriends in a month.

The Canyon Suites was my choice for elevated accommodations at the posh Phoenician located at the base of the Camelback Mountain. I upgraded to this category of dwelling as it was separate and more intimate. Service was upper class, it was packed with amenities and more abundant than those attached to a standard suite. The digs were were outfitted with custom decor accomplishing a residential fervor with a patio affording an outdoor lifestyle and superb views. Access to an exclusive pool, a breakfast and lunch spread, were hits with me. The focus of all of this is the Canyon Lounge, a communal spot in the main lobby serving breakfast and in the evening, cocktails with small plates.....yummy yummy in the tummy. The poolside Canyon Grill features a lunch menu of fresh salads and makes the waterworks all the more attractive. The Canyon Suites at the Phoenician elevates your stay.

All I have to say do not go there! I was so sad about my stay!!! From the checkin to checkout. They room service , housekeeping. No one was a help. The amount Amount of Money I spent. WOW I tried to cancel before I went because my daughter was in the hospital they would not give me a refund. So I went he stayed behind .

Amazing hospitality! The experience at the Phoenician Resort was top notch. Great restaurants and food service. Kevin (Manager if the Canyon Suites) is VERY welcoming and made sure the stay was the best. He’s so accommodating from recommendations to special welcome amenities sent to my Suite. All the team members that I interact with are friendly and personable. I will return. Thanks for being part of a great trip.

The hotel is lovely but the staff is what makes it a luxury property. Alexis at the concierge desk, Victor at the pool, and Don bartending at happy hour in the beautiful lobby made it the most relaxing 24 hours I’ve ever had at a hotel. I can’t wait to go back. The king room was very spacious and the loveseat on the balcony was such an excellent feature. TV in the bathroom if you want to watch a movie while you soak in the tub. The grounds are so beautiful; my only comment is that the pool really needed a good skim, but I saw the staff taking care of that as I was leaving today. The room service was fine, the complimentary breakfast buffet was better.