Stephen
March 3, 2024
The hotel is in a great location, an easy walk to numerous great restaurants, super breakfasts, the Giants stadium, and Old Scottsdale. Staff was helpful. What wasn't great was the obvious lack of consistent upkeep. Our room air conditioner didn't work until we complained. The elevators are glacially slow. One of them broke down and was out of service most of a day, so that meant waiting even longer. Our room "key" cards couldn't unlock the room door more than once until we'd tried it perhaps a dozen times. Housekeeping is provided every other day but the first day they cleaned, they didn't even pick up the used paper coffee cups or make the bed. All that said, it was a good location and a reasonable value. But the manager needs to get on top of these nagging maintenance issues for it to be first rate.