Holiday Inn Express & Suites Scott-Lafayette West

Scott We’ve visited this location on a few occasions, but this impromptu overnight stay was a bit different. I was put off by the check-in process—there were two individuals at the front desk, yet only one seemed to be assisting guests. I waited quite a while as the person ahead of me was being helped. Interestingly, I was the only one asked to complete a vehicle registration form. On the morning of check-out, we loaded the truck with everything except a toy and a few cold items. This was just a few minutes before 10 a.m. When we returned shortly after to grab the remaining items, we were surprised to find the room completely empty. I immediately alerted the manager that I had not returned the key card or officially checked out. To my dismay, the manager informed me that housekeeping had already cleared the room. The items we left behind were nowhere to be found. I was shocked and frustrated, especially considering it hadn’t even hit the official check-out time yet, and we had clearly not turned in the key or indicated we were done with the room. Perishable items and a toy were discarded solely because someone was in a hurry.

Everyone was very nice and helpful. Wanda was a also very nice.. The food was good.

Great hotel for our soccer weekend. Love all of the food options around. The elevator was a little sketchy. Other than that great stay

Room was not clean. Hair in shower and everything was very dusty. Breakfast was not good. Check in was slow.

It was a nice hotel. Clean rooms, excellent breakfast included and the staff were all great. Only issue I had was road noise as room was next to I-10. Staff was great and relocated me to more interior room after 1st night.

Great stop-over spot near Lafayette A clean, comfortable hotel near the freeway. Excellent exterior lighting and friendly staff. There are several food and beverage options nearby. Excellent breakfast and coffee.