Ibis Vienna Airport Reviews
Ibis Vienna Airport
Raststation Schwechat, Wiener Außenring Schnellstraße, Schwechat, AustriaView Hotel Details
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Ibis Vienna Airport Guest Reviews
3.9/5
Good
46 review
Verified reviewsLocation3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(46)
Positive reviews(34)
Reviews with photos/video(2)
Negative reviews(12)
_cb5527428911503817
Guest Room, 2 Twin/Single Bed (s)
Stayed in Oct 2023
Couples
10 review
Outstanding
Posted on Oct 20, 2023
I chose this hotel because I was going back to my country the next day. The hotel's breakfast is unique. For 20 euros, you can eat a lot of stir-fried dishes, which satisfies the Chinese stomach. The room is quite spacious and clean. You just need to take a taxi to get to the city, and if you take the train, you need to take a taxi or walk for 30 minutes. The surrounding landscape is a typical Viennese suburban landscape.
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Tingna
Superior Room, 2 Twin Beds, Park View
Stayed in Jun 2023
Business travelers
6 review
Outstanding
Posted on Sep 6, 2023
It's very convenient and good. The front desk will help you call a taxi. There's no rush when the taxi arrives. It's very cheap. The driver is super nice.
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Guest User
Guest Room, 2 Twin/Single Bed (s)
Stayed in Apr 2023
Business travelers
4 review
Outstanding
Posted on Apr 13, 2023
Very good, very pleasant
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Guest User
Stayed in May 2024
Business travelers
0 review
Posted on May 18, 2024
Not as advertised. Rooms were noisy; sound came from outside traffic, hallway chatter and Nextdoor rooms. The “room darking” shades have a large gap at the bottom which the parking lot lights shine into the room. The soap disperser next to the sink was full but did not work. Check is easy and WiFi works well.
Verified traveler
Stayed in Feb 2024
Other
Very Good
Posted on Feb 22, 2024
The check in took more than necessary (30 minutes). The receptionist was on his own.
Than he couldn’t find our - PREPAID reservation.
Than we received key for a room which was already occupied - which should never ever happen!!!!
Too much mess for one one night reservation- which was obviously not reception fault but just bad hotel management!!!
Needs to improve!
Guest User
Stayed in Jun 2023
Other
0 review
Very Good
Posted on Jun 30, 2023
Very nice hotel, near to the airport. Great food in the restaurant both Breakfast and Lunch. Staff at reception and also in the bar is very helpful. We had a wonderful stay. The best part is the morning run through the wheat fields near the hotel. Sreejith.
Response from Property: Dear Sreejith, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience with us. We're thrilled that you had a wonderful stay and appreciate your kind words about the morning run :) Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Safe travels and warm regards, Your ibis Vienna Airport
pplios
Stayed in Sep 2023
Business travelers
Posted on Sep 7, 2023
It’s not near the airport, it’s 15 minutes away by car and has no transfer service, so it’s 29 euros per taxi trip, 58 in total. It’s in the middle of nowhere near a gas station and dinner options and breakfast are very expensive. On top of that the WiFi hasn’t worked so no option to work, not even check email. I don’t understand the good reviews, I’m really puzzled. The room is clean and the dinner and breakfast were good at least, hence the two stars. But if you add both taxi trips to the price, you might do better at an hotel next to the airport since it might end up being the same price.
Response from Property: Dear Guest, Thank you for sharing your feedback about your recent stay at our hotel. We genuinely appreciate your input, as it helps us understand and address our guests' concerns. We apologize for any confusion regarding our hotel's location. We want to clarify that we are indeed part of a motorway service station, which is highlighted on our website to provide accurate information to our guests. While we are not advertised as an "airport hotel," we aim to offer a convenient resting place for travelers on the road. We regret any inconvenience you experienced with transportation to and from the airport. We understand that proximity to the airport is important for many guests, and while we do not offer a transfer service, we do provide information about transportation options on our website and at the front desk. Regarding the Wi-Fi, we apologize if you encountered connectivity issues during your stay. Our records indicate that the Wi-Fi was operational during your visit, and we encourage guests to reach out to our front office team immediately if they encounter any technical difficulties. They are available 24/7 to assist with such issues and ensure a pleasant stay for our guests. We are pleased to hear that you found the room clean and enjoyed the dinner and breakfast. However, we apologize if you found the dining options to be on the expensive side. We appreciate your feedback on this matter, and we will review our pricing to ensure it aligns with our guests' expectations. Your feedback is valuable, and we hope you will consider staying with us again in the future, keeping in mind our location and the services we offer. If you do decide to return, please feel free to reach out to our front office team for any assistance or information you may require. Thank you once again for your review, and we wish you safe and pleasant travels ahead. Best regards, Georg Pollerus (Resident Manager)
Helmut
Stayed in Jul 2023
Family
Very Good
Posted on Jul 28, 2023
The buffet was generous. Only one bath towel each, no other towels. The bed sheet/comforter was way too small.
Reception was efficient and kind.
Danielle
Stayed in Jun 2023
Other
Very Good
Posted on Jun 5, 2023
This was a very nice Ibis. Resturant, Burger King and convinence store below hotel. Only draw back was it cost 35 euro each way in a cab. For the extra 70 euro, I'd book a hotel next to the airport next time.
Wendy
Stayed in Apr 2023
Couples
Very Good
Posted on Apr 24, 2023
Clean, quiet and a comfortable bed. Great for a night's stay before heading to the airport after a good nights sleep.
Verified traveler
Stayed in Mar 2023
Other
Posted on Mar 28, 2023
Terrible experience. Dirty room, used toilet paper roll. We asked to change our room for cleaniest,but it was very bad. I took photos of discusting curtains in our room. This was the worst hotel experience in my life.
Michele
Stayed in Mar 2023
Family
Outstanding
Posted on Mar 18, 2023
We arrived very late, but we’re greeted most cheerfully and helpfully by the hotel clerk. Fantastic breakfast with so many choices of fresh food of all kinds. Perfect place to stay when arriving in Vienna. Not too far from airport, but will need a car, Uber or taxi to get there. Very clean and comfortable mattress too!
PILIB
Stayed in Mar 2023
Other
Very Good
Posted on Mar 5, 2023
This is a nice modern IBIS about 15km from Vienna airport. Clean and modern rooms, professional and friendly staff, and good on-site eating facilities. My criticism is that the hotel holds itself out to be an airport hotel, but is not particularly close to the airport and does not offer a shuttle service or early check-in. Taxi from the airport is €36 each way so including taxi fares it's actually cheaper to stay at the terminal hotel. I believe the hotel would benefit from at least offering a shuttle bus to travelers.
Christopher
Stayed in Feb 2023
Family
Very Good
Posted on Feb 6, 2023
Hotel is good.Excellent food options at the hotel.Only issue is the taxi from the airport is 35 euros each way so the money you safe on not using a hotel next to the airport you spend on taxis
Guest User
Stayed in Jan 2023
Business travelers
0 review
Very Good
Posted on Jan 31, 2023
A little gem in the middle of seemingly nowhere! Zero access to public transport but that's the only negative, if at all. A very helpful front desk, clean & neat rooms, an adequate gym, golf shop, a mini supermarket and above all a fantastic eating experience! You can watch your food being cooked 'live' in front of you - the spread is simply amazing. Easily the best breakfast I've ever had while travelling. Definitely worth staying at especially if you don't need to get into Vienna proper.