Hotel Fürstenhof

The first impression was: it looks nice. And then you arrive and the welcome does not match. Everything feels quite cold. Not really cordial. The room: it was spacious, indeed. The views are magnificent, no doubt about that. But also here no welcome. No bottle of water, for instance, nothing personal. The furniture is quite basic, the mattress felt old and used. It was not the feeling that you get the best bed in the world while being away from home. The bathroom was OK and there is enough space in the cupboards. There is no air conditioning and when you want to keep the windows open you notice that your room is located above the lounge, where other guests are having a good time till late... Positive: the cleaning everyday was good and the staff were creative arranging the blankets. The food was mostly excellent, but after a couple of days things started to repeat themselves. And the variety for a Vegetarian is rather limited. But maybe that's a general problem in this region? Also here while serving themselves, the members of the owner-family felt a bit strange. They appeared in no way cordial, they were not committed, they felt distanced and staged. Do they really love their jobs? There were two or three serving staff members that really stood out. Very charming. But otherwise... If you have a special inquiry the family members doing their jobs also at the reception seemed quickly overstrained. They tried several times to get rid of you (!) and postpone answers indefinitely. A strange behaviour at such a place. On the other hand the owner family seems to be able to be more cordial with certain guests, but maybe only with people they already know? While in other touristic regions in the alps you get free access to public transport and cable cars, here you get a "guest card" that gives you very minimalistic discounts. It was a truly strange experience staying at this hotel. Nothing extremely bad, but also nothing really convincing.