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"Not far from the North Station, the traffic is more convenient. The room is very large, the party can be opened, and all the facilities are brand new. Not just a little mess around, there is some distance from the scenic area."

"The overall design of the room and the hotel is actually very good, but even if it is just opened, the overall service is unprofessional. The waiters from the housing department to the restaurant are as inexperienced as temporary workers."

"Check-in is from 4pm. It was written at the entrance that the gate code for the entrance would be sent by email, but it had not been sent. There were several people who didn't know how to get in like me, and one of them ended up calling the hotel. Then a staff member came out and we were able to get in. The explanation and system for how to get in are sloppy. The reviews said that the rooms were moldy and dirty, but the rooms were clean and there were towels, so there was nothing in particular."

"Amazing hotel and wonderful garden. All very well. Just a very bad encounter with the front desk receptionist Gomez. The lock in my room was not working and I checked with the front desk on this. Mr Gomez reply was 'do you not feel safe'? For a paying customer safety is of the utmost importance and this was not taken seriously at all. He then just went on to serve another guest without acknowledgment to our conversation. I called the front desk to ask them to come and have a look. The phone was answered by Mr Gomez, who said he would be there right away, but did not show up at all. This is pathetic and unacceptable behaviour towards a guest who is concerned about their safety in a renowned hotel like yours. I trust this will be looked into with some level of seriousness"

"Plus: The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s. There is heating both in the room and in the shower There is air con set in the room( but I didn't try to see if it works) This hotel is located less than 10 mins walk from Brussels north station Minus The room look really old. May be 90s, if not 80s. There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers. The room is dim. And some lights were spoilt. Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still. The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes. The shower curtain smell of mould and damp cloth/ damp laundry. The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully. The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to. I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep. I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house. The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button . I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice."

"Very tidy and very nice interior. The shower water pressure is also high and there is a capsule machine. Very satisfied with the bed and bedding condition."

"I really liked the hotel! Clean, cleaned every day, constantly brought clean towels and a few small two big, tea coffee on desire, there is a teapot, working vent, girls (clining) wonderful fairies, boy on the resepshen speaks Russian, and what breakfasts here! I was delighted, the girl also speaks Russian! I advise this hotel 100/100!!!"

"The location is debatable. Very close to the tram and Train Station. But as a neighborhood, it is a bad, scary and unsafe neighborhood. The neighborhood where Noord Station is located is just awful, but it can be nice if you get over the trauma and return to the hotel before late at night. The remaining opportunities in the hotel's ga*** were ideal and the night could be spent comfortably."

"Staff are so welcoming and cheerful. The hotel provides two bottles of water every night, and there are sleepers, both are not common at other hotels in Europe."

"Had to quickly find a stay after our previous hotel cancelled on us. There were no problems at all with how last minute our booking was, staff was friendly and everything was clean and nice."