The Helmet Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Schaerbeek
The Helmet Hotel
Paleizenstraat 90, Schaerbeek, Brussels-Capital Region 1030, Belgium
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Amenities
Private parking
Wi-Fi in Public AreasFree
Luggage Storage
24-Hour Front Desk
Dutch
French
Turkish
No Smoking in Public Areas
All Amenities
Property Description
Experience an abundance of unparalleled facilities and features at The Helmet Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring luggage storage. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
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3.9/10
Cleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 12 Reviews
Surroundings
Metro: Botanique
(970m)
Metro: Rogier
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Superior Room 1 King bed
1 King bed
Has window
Non-smoking
Private bathroom
LCD TV
Private toilet
Conditioner
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12
Double Room
1 Queen bed
Has window
Non-smoking
Private bathroom
LCD TV
Private toilet
Conditioner
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8
Superior Room 2 Single bed
2 Single bed
Has window
Non-smoking
Private bathroom
LCD TV
Private toilet
Conditioner
Check Availability
9
Quadruple Room
4 Single bed
Has window
Non-smoking
Private bathroom
LCD TV
Private toilet
Conditioner
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8
Comfort Triple Room
1 Queen bed and 1 Single bed
Non-smoking
Private bathroom
LCD TV
Private toilet
Conditioner
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7
Triple Room
3 Single bed
Has window
Non-smoking
Private bathroom
LCD TV
Private toilet
Conditioner
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Guest Reviews
3.9/10
12 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Schaerbeek
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 2.01). Trip Coins can be used to save instantly on room rates.
Guest User
March 11, 2025
I'm not sure why some individuals are leaving reviews like this. I stayed at this hotel during a business trip, and it was fine for a business hotel. It was average, neither bad nor outstanding, just somewhere in the middle. I enjoyed my stay and would return.
Guest User
April 24, 2024
It was like we were given an OOO room. The room is so dusty. One bed doesn’t have a duvet just bed sheet and sheets were not tucked in in both beds. The fridge is no nasty. The bathroom is a mess. Exhaust fan and the towel rack are about to fall on our heads. Sink is filled with molds. The toilet seat is broken and fell on the floor. The toilet seems like it was not brushed for a long time. The curtains are also broken. 2 days the elevator stopped working and we were staying in 4th floor. During check out we needed to use the stairs to bring down our luggages and no one from the hotel even bother to assist us. You can also hear all the noises outside .
Guest User
April 3, 2024
DO NOT STAY HERE.... if I could give 0 stars I would. Arrived and the hotel is based in a very unsafe area of Brussels.. arrived and our hotel room was disgusting, dust all over the fan, disgusting black slime all over the shower, clumps of black hair in the toilet bowl. Further inspection found bugs in the bed, dust and left over rappers under the bed, dirty and stained mattress. The towels had what looked like poo stains all over them and some dodgy brown stains all over the sheets. Would not recommend anyone to stay in this hotel. Bright Kebab shop light right outside of our window that was shining through even with the curtains closed. Ended up leaving at 2am in the morning 1 hour after arrival and having to pay out for another hotel after being told we cannot have a refund. Other members of our party ended up sleeping in their cars due to not being able to afford new hotels. Other party members found mites, bugs and dead roches in their rooms. Hotel receptionist was lovely and explained that they are the cheapest hotel in Brussels and it is a hotel used to house the homeless and *********** use it for work. SAVE YOUR MONEY AND DO NOT STAY HERE.
Euclides C
June 10, 2023
One of my worst hotel experiences… dangerous neighborhood, noisy street that won’t let you rest; 3 nights and never got the room cleaned up; card keys that don’t work at the end of every day; old bed sheets; broken closet doors
Guest User
June 16, 2022
Arrived at 6.30pm and my room wasn't clean. The staff didn't even apologise and just acted like it was my problem. Eventually i was given a room with two single beds instead. The TV and air conditioning didn't work and it was on a main road so i had to keep the windows open to be cool. This. meant I barely slept. The icing on the cake was them banging on my door at 5am to ask me if i left a tap on (I had not). Awful, unfriendly people delivering a terrible service. I paid 70 euros. Unacceptable!
Guest User
November 30, 2022
Shameful, no heating, everything was broken, changed rooms 3 times and nothing was working. The same problems. Unsanitary and pitiful as a hotel. Horribly expensive for a shabby and unfinished hotel. Booking which contributes to this type of establishment and just as lamentable. We are still waiting for a gesture from you
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Guest User
July 26, 2022
Helmet is a filthy and rancid hotel! We had booked a room, were checked in with mixed feelings because it was not a really inviting place with a not too friendly receptionist. Arriving on the 5th floor we found a filthy hall that had not been vacuumed for a long time. The room was not clean, the sheets on the bed torn and the bathroom too dirty to look at. The toilet bowl was all brown and never cleaned properly. A dirty toilet seat that you don't even want to touch. The room also smelled of smoke. We packed our bags and left because we really didn't want to sleep here. In short, the receptionist was not amused because we wanted to leave and asked for our money back. The cleaner would solve it all if we found it dirty. We just had to wait a while for him to check in new guests and then he would help us further. We said the filth couldn't be from 1 day and the cleaner couldn't fix that. But he kept us waiting anyway. Then we left. My tip for anyone: don't go here! It shouldn't be called a hotel because it's a filthy hole. €125 for a dirty room is €125 too much! Never seen or experienced anything like it! So DON'T!!
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Guest User
June 21, 2024
A fuir.. Les chambres sont salles, j’ai réservé pour 2 nuits, les photos qui sont sur internet sont différentes de la réalité. Drap troué, rideau déchiré, salle de bain salle, pas de Clim et même pas un ventilateur. J’ai pas honoré mon séjour, on est parti à un autre hôtel et jusqu’à aujourd’hui Booking refuse de me rembourser.
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Guest User
April 22, 2024
Un accueil désagréable Hygiène lamentable. Chauffage défaillant, es chambres sont sales, les serviettes étaient encore humides quand je suis arrivé. Et surtout un lit infesté de punaises de lit!!!! j'ai plus de trente piqûres sur tout le corps Scandaleux! Totalement déconseillé!!!!
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Services & Amenities
Most Popular Amenities
Private parking
Additional charge
Wi-Fi in Public Areas
Free
Luggage Storage
24-Hour Front Desk
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €25.00 (approx. NZD 47.56) Daily. Reservation needed.
Private parking
Additional charge
Front Desk Services
Luggage Storage
24-Hour Front Desk
Languages Spoken
Dutch
French
Turkish
Public Areas
No Smoking in Public Areas
Accessibility
Wheelchairs Available On-Site
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 3 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€5.85 (approx. NZD 11.13) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €50.00 (approx. NZD 95.12) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 50
Experience an abundance of unparalleled facilities and features at The Helmet Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring luggage storage. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.