Guest User
September 3, 2024
Arrived slightly late apparently, although the option to arrive between 8 and 10 was the one I chose when booking, the hotel phoned asking if we were still attending, I told them we were approx 10 minutes away, exactly 10 mins later the phone went again, the lady was quite rude. We were given our room number and told the 2nd floor, The lady then left. Lots of steps. Room was okay, little small. Went down for breakfast the following morning and told we should've booked, which we weren't given the opportunity to do upon our arrival, plus she had already gone, who were we supposed to tell!! no breakfast. Sunday morning departure, stood in the hall to leave, the same rude lady walked straight passed us, no good morning, no thank you for staying with us, totally blanked, left the key and walked out.