Rose-Anne
January 20, 2024
I did not like when i was practically embarrassed in the dinning room (breakfast service), on my last day of four nights.
I usually have something sweet after my breakfast consumption, however i had an early flight to catch so i thought i could have taken a slice of one of the sweet items served on that morning.
As i was about to ask for a napkin to do so, i was not even given the opportunity to complete my question. I was abruptly cut off with the response; and i quote" you can't take away anything everything must be consumed in the dinning area(really).
I am from the hospitality industry for over thirty years. I have traveled all over the world dinned in some of the finest restaurants. I have also been to other hotels in
Tobago, where their service was top notch and was never embarrassed like that.
Ambiance, cleanliness, a level of safety. I will give a thumbs up.
I would like to suggest that the management at this establishment revisit their policy statements and also retraining of it's dinning room staff.