Aman-i-Khas

I am writing to express my profound disappointment and dissatisfaction regarding the experience I encountered during my stay at Aman I-khas. I stayed at their establishment from March 2 to March 4, 2024, and I must say it was one of the most disappointing experiences of my life. One of the reasons for my stay was to explore the wildlife park and engage in horseback riding, as advertised on your website (see attached). However, upon arrival, I encountered several issues. Firstly, when I booked a one-hour horseback riding session, there was no helmet available in my size, posing a safety concern. During the ride, our group faced several hazardous situations. Young people on motorcycles approached the horses at high speed, causing my guide to fall. Additionally, we traversed areas littered with waste and narrow paths where tractors passed by at high speeds, endangering the safety of all participants (see attached). Upon my return to the hotel, I immediately expressed my concerns to the General Manager. I explained to the GM that it was his responsibility to ensure that the proposed route was safe and that it aligned with the conditions advertised on the website. However, he refused to take responsibility for the situation, citing that the horses were subcontracted from another company. Despite my requests, no compensatory measures were offered for this disastrous experience. This experience is in stark contrast to what is promoted on their website. Furthermore, it is unacceptable that the establishment fails to take necessary measures to ensure the safety and well-being of its guests. It appears that Aman lacks sensitivity in ensuring guests have an extraordinary experience and taking responsibility for any shortcomings.

We had a wonderful stay at Aman-i-Khas. It is a calm and peaceful oasis outside of Ranthambore National Park. The accommodations are large tent structures with all the conveniences. The chef is talented and the food was excellent. Virtually all the produce is grown on the site. Dinner menus changed every day, and the staff insisted if there was anything not on the menu we wanted, they would make it. Best of all were the attentive, friendly, and very helpful staff! We felt welcomed and treated as valued guests from the moment we arrived until the moment we left. A terrific experience.

This was such a fun experience ! Glamping in a beautiful tented resort with only 10 tents each with their own attendant ( a “ Batman” ), who takes care of everything for you and with you whilst you’re there. Large, elegant, temperature controlled accommodation with every creature comfort you’d need including a Toto smart toilet and lovely concrete tub. Thoughtful and classy furnishings beautifully arranged with king beds and a lounging and dining area and two verandahs. All 10 tents are identical and well spaced so as to ensure privacy. Never in anyone’s way, it feels like your own private camp and a la carte dining that was excellent, complimentary laundry service each day ( no limits ), and small little details such as water bottles/hot water bottles to keep warm on safari ***** with a box of snacks. Warm towels and a cup of tea each time we returned back to camp from our fruitless trips to find elusive tigers. A beautiful pool and spa. Our only complaint is the heated tents have hot dry air circulating in a completely closed tent with little fresh air and no humidification. This made sleeping impossible as our airways were so dry and parched and we both coughed and hacked through the nights and were ( unfortunately) happy to be out in the fresh air each morning. In the colder months this could be problematic for many, but hopefully the property will see fit to do better with the HVAC in the winter. Organic farm-gardens grow all the fresh produce and flowers, and the solar panels provide more than enough electricity to run the resort and keep it beautifully lighted. Wonderful staff. A great experience as long as you don’t expect to see a tiger as this is extremely unpredictable !

My telling gud hotel... Fully enjoyed ,lot of experience the restaurant.wel reciving nd service good . Wel clean nd net system We have well services nd reciving good.we have low budget nd super reciving

There is really very little you can say about this near perfect destination hotel. A great location for visiting the Ranthambore national park but also offers a level of quiet sophistication in the hustle and bustle of rural India. The resort is set within its own discreet area near the end of a dirt road which also houses the entrances to other resort hotels e.g the Relais and Chateaux Suján Sher Bagh resort. But don’t worry you made the right decision to stay at Aman-i-Khas! You enter via a small discreet turning into a courtyard and and walk into the main area of the camp where food is served and the main path to the tents and the pool also begins. To note there is also a large vegetable garden - well worth a look and part of the sustainability offer and where some of the veg comes from. Then on to your room - amazing, huge tented rooms offering a separate sitting area, bedroom and bathroom shower area. There are even Japanese style Toto loos! There is an additional seating area between the room and outside and also seating outside the tent. Fully air-conditioned with everything you could want including USB ports and a call button for your allocated staff member - referred to as your batman. Plenty of purified, bottled water, and a great laundry service. The resort itself is on some 18 acres. There are only a dozen or so rooms, but it has all the facilities you would expect from a larger resort. A great pool and outdoor dining and seating areas. As you would expect fabulous staff who know exactly what they are doing. Wonderful food. Great spa and therapists. Tiger spotting Good local excursions into the national park arranged by Aman with excellent drivers and guides. The park has a sophisticated timed entry system within the 500sq miles divided into 10 zones. A number of these zones are entered via the main gate. You are allocated a time and a zone - you need to enter at that time and leave that zone by the required time. The times are generally 4 hour slots - early morning; later morning; early afternoon and late afternoon. We were booked for early morning visits departing the hotel at 6:15am and I think it was worth taking the early morning trips. We stayed for a number of nights, so had three early morning visits booked each into a different zone so we covered three areas of the park. We were lucky enough to see tigers on two of our visits. We had the same guide and driver for each trip who knew what they were doing and where they were going in each zone. The Aman supplies binoculars and a good quality camera with telephoto lens to each guide and you can use both or let the guide take photos while you watch the real thing. The Aman then sends you a photo dump of everything taken. What more could you ask for.

There's nothing to add to all the other reviews of this property. It really is beyond compare (to any of the safari camps/resorts we've been to in India) Ambience: authentic jungle surrounding, quiet, bird sounds constantly, raindrops on canvas tent… Location: past some rural and semi urban villages, barely 15 min drive to the entrance for zones 1 thru 5. The property, outside the tents, is forest; with the sounds of a variety of birds renting the placid calm from before sunup to after sundown. Almost idyllic. Service: impeccable hospitality. Caring, anticipating, humble, friendly, helpful, accommodating. Batman (read valet or butler), housekeeping, security, management - all extraordinary. Food: outstanding. Tasteful, authentic, not over-spiced nor bland. 80% home grown Eco footprint: very low. Accommodation: spacious roomy tents. Only downside is the furniture. Wood and leather campaign chairs make seating a tad uncomfortable, esp for seniors i would guess. Understand their need for campaign furniture (easy to break down or fold and stow) since they knock down the entire resort campsite and stow away during the monsoon months. But comfy straight back seating would have been welcomed. The living area is furnished with a huge square divan with bolsters and cushions lining two sides. The absence of TV and the existence of WiFi is just perfect.