Shangri-La Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sawahan
Shangri-La Surabaya
No.8 of Premium Hotels in Surabaya
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Pakis, 60256 Sawahan, Surabaya, East Java, Indonesia
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Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.Show More
We Price Match
Last booked 3 hrs ago
4.6/5Great·Excellent Location
Great location, great service, we have great experience staying here.
SylvaniAll 81 Reviews
Amenities
Sunbathing AreaOutdoor swimming poolSaunaSpaMassage RoomExecutive LoungeFitness RoomPublic ParkingFreeCar RentalBar
All Amenities
Surroundings
Airport: Juanda International Airport
(17.5 km)
Train: Surabaya Gubeng Train Station
(6.6 km)
Train: Surabaya Pasar Turi Train Station
(7.5 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Twin Room Non smoking
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Horizon Club Executive Room Non smoking
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Presidential Suite
1 King bed
208m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 11-12
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
4
Deluxe Twin Room
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
7
Bali Suite
1 King bed
187m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Executive Suite
1 King bed
84m² | Floor: 10-17
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Twin Room
2 Single bed
35m² | Floor: 11-14
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Residence Suite
1 King bed
119m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
5
Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
81 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in Sawahan
Explorerrrr
July 15, 2024
The stay was perfect - excellent service, room, facilities, staff, location, activities. Highly recommended.
Sylvani
July 22, 2024
Great location, great service, we have great experience staying here.
Jun Wei
December 4, 2024
Celebrated my partner's birthday and was well accommodated. Cakes were abundant and balloons were setup before we arrived. Overall, a great experience.
Anonymous User
April 13, 2024
Exceptional service and immaculate cleanliness made my recent stay at Shangri-la a truly delightful experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The attention to detail in maintaining cleanliness throughout the hotel was truly impressive. I felt at ease knowing that hygiene was a top priority. The room was not only tidy but also exuded a sense of freshness that enhanced my stay. Overall, I highly recommend Shangri-la for anyone seeking a luxurious and pristine accommodation experience.
Anonymous User
September 28, 2024
Rekomen hotel surabaya, fasilitas lengkap, kids friendly, booking dapat promo, mantull bgt, yukk stay disini
MAHENDRA SANWALCHAND GANDHI
September 6, 2024
A Truly Luxurious Stay at Shangri-La Surabaya!
I recently stayed at the Shangri-La Surabaya, and it was an unforgettable experience from start to finish! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring my comfort and satisfaction throughout my stay.
The room was spacious, elegantly designed, and equipped with all modern amenities, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, and the view of the city skyline from my window was breathtaking. I truly appreciated the attention to detail in the room’s setup and daily housekeeping.
The facilities at the hotel are top-notch! The pool area is a beautiful oasis – a perfect place to relax. I also enjoyed the gym, which was well-equipped for a good workout. But the real highlight for me was the spa. The treatments were rejuvenating, and the environment was serene, providing the perfect escape after a busy day.
Dining at Shangri-La Surabaya was an absolute delight. The breakfast buffet offered a wide selection of both local and international dishes, all prepared to perfection. Each meal was a treat for the taste buds, with attentive staff making the dining experience even more enjoyable.
The hotel’s location is also convenient, close to major attractions and shopping centers, making it easy to explore Surabaya. However, the hotel itself is so luxurious that you may not even want to leave!
Overall, my stay at Shangri-La Surabaya was exceptional. The combination of world-class service, luxurious accommodations, and outstanding facilities make this hotel a top choice for anyone visiting Surabaya. I highly recommend it and can't wait to return!
FlyingViolet
January 2, 2024
I like the hotel design, very spacious and family-oriented environment. The staff are friendly and helpful with our early check-in request. The room is clear and the spa room is huge. The breakfast is a ritual and the food at the restaurants are delicious. I spent 2.5 hour enjoying the morning breakfast. I will come back again.
wenneobb
January 16, 2024
good service, food also nice will come again will family and friends!
H Z I
December 24, 2023
Love the breakfast buffet and the service at the lounge. Staff were friendly. Walking distance to a huge mall. Love the cookies sold at the cafe. Huge swimming area for family fun and there’s spa facilities too.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public Parking
Free
Car Rental
Bar
Nightclub
Tennis Court
Table Tennis Room
2 Restaurants
Café
Taxi booking service
Meeting Room
Multi-Function Room
Children's Playground
Water Slide
Kids' Club
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Valet Parking
Additional charge
Transportation
Taxi booking service
Car Rental
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Café
Bar
Room Service
Lobby Bar
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Health & Wellness
Table Tennis Room
Tennis Court
Fitness Room
Massage Room
Sauna
Sunbathing Area
Foot Bath
Spa
Beauty and Makeup
Manicure
Body Care
Yoga Session
Fitness Session
Activities
Nightclub
Game Room
Water Slide
Public Areas
ATM
Elevator
Smoking Area
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Water Purifier
Central Ventilation System
Picnic Area
Garden
Outdoor Furniture
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Additional charge
Laundry Service (Off-Site)
Clothes Dryer
Laundry Detergent
Clothes Steamer
Facilities for Children
Children's Playground
Kids' Club
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Business Services
Meeting Room
Postal Service
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Adding cot: Free |
Children 6 years old and over | IDR 544,000 (approx. NZD 58.98) per person per night |
Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 332,750 (approx. NZD 36.08) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 17 years old.
Paying at the Hotel
Property Description
- Opened: 1994
- Renovated: 2007
- Number of Rooms: 357
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.