Hotel Aikawa

For a start, my fantastic experience and high expectations with Hotel Aikawa began prior to my trip to Nepal. Milan, the reservations manager and a true legend, was so prompt, reassuring, detailed and friendly in his responses to all my questions before arriving in Chitwan that I knew that I would really enjoy my stay in Hotel Aikawa. I arrived by coach after a horrendously uncomfortable, and bumpy, journey from Kathmandu and was surprised to see Milan welcome me at the bus station. Not many managers would do that! On arrival at the hotel, Milan then surprised me by upgrading me to the best suite in the whole hotel and I was very touched by this gesture. The views of the extensive rice fields from my window were stunning. I immediately decided to extend my stay by one more day as I could not pass up this opportunity of luxury in this beautiful hotel, especially after chaotic and crowded Kathmandu! The huge gardens are absolutely exquisite, and designed in a Japanese style with wooden bridges over a pond with different varieties of fish, beautiful stonework and wicker furniture, outside bar and so many cool areas to chill. All the staff were so friendly and attentive including Bishwo, Rachana, Kausal, Kavita, etc and they could not do enough for me to make me feel special. The food at the hotel is high quality and the chefs kindly catered to my requests for extra chilli and sauce in my chilli chicken which I had on two occasions for dinner. The hotel is within walking distance of the main town but secluded away from the hustle and bustle of the centre. Milan, at the front desk, even organised the cancellation of one day at my hotel in Pokhara as I was staying an extra day in Hotel Aikawa, and also booked the bus to Pokhara for me with such ease and efficiency. I cannot thank Milan, and his excellent staff, enough for the most wonderful three nights in Chitwan and wholeheartedly endorse staying at this true gem of a hotel for a luxurious, scenic and relaxing stay!

We had the best stay at Aikawa, I can only recommend this hotel. It is new and modern and has to be the best hotel in Sauraha. From the first moment we arrived we were so well taken care of. We got an upgrade to a beautiful suite which has a fantastic layout and is just really well thought through. It has a huge bath tub as well as a rain shower and modern, high quality furniture. The pool on level 1 is so inviting and they will bring towels and even drinking water to the lounge chair. The garden has just been completed and offers a bar with a lounge area, table tennis, basketball or volleyball (can't remember which). There is also a spa which we didn't use though as we were too busy. The restaurant was really good and true to the hotels name I had sushi which was really fantastic. Tours can be booked as well. On a side note, our jeep tour of Chitwan national park was quite disappointing because we didn't see many animals and the tour guide (who was not the hotel's tour guide) was only speaking in Hindu to the Indian tourist but of course that wasn't the hotel's fault. The staff is probably the best thing about the hotel, they were so friendly and welcoming. Especially concierge Milan went out of his way to make sure we had a fantastic stay, he even went to the elephant breeding centre with us, which we truly enjoyed - much better than the jeep safari. Overall we cannot recommend this hotel highly enough, it was a memorable stay for us.

If you come to Chitwan for safari then this is your hotel. They have THE BEST guide. Very knowledge and attention to details. He make sure tour is on my pace and want to give me the best experience as possible. He is super nice and professional. I can see he is proud of what he do. He is top notch 👌 👏 👍 amazing guide. Hotel itself the services is incredible ,totally make sure you feel you have friends there. The service, everyone at the hotel is amazing. Super nice, super hospitality. I almost feel that I'm super VIP to hotel. They have 5 star services for sure. If you want great service and amazing guide this is only 1 hotel for sure.

Mr. Bikash Rana a General Manager makes our trip so very wonderful and lovely, I found so much of Leadership from him. "The Aikwa Hotel exceeded all of my expectations during my recent visit to Chitwan. From the moment I arrived, the staff went above and beyond to ensure my experience was exceptional. The welcome, the welcome drinks and the smile they provided was amazing and best ever I had in my life... Every staff were incredibly friendly and efficient, they all treat me so very sound and perfect. Ms. Kabita Chaudhary a restaurant Captain provide us best service with amazing 360° smile. Much appreciated to Ms. Kabita Chaudhary. Thank you Mr. Ramesh Shrestha for yummy yummy food, haven't meet you personally but i am so impressed with you by food which your team made for us. Next time will surely come to stay your Hotel. Once again thank you Mr. Bikash Rana for your warm welcome and best hospitality. Highly Recommended to the world! Cheers....

Beautiful hotel, excellent service and amazing food. I stayed here 3 nights with my friends. Thanks to all staff. Thanks so much to the nature guide of this hotel. I made for us an amazing safari with a lot of Rhinoceros, monkeys, dears, birds, crocodiles and a bear !