Kyriad Saumur Centre

Rather old fashioned looking rooms but it’s clean and functional. The location is very good in the middle of town. Very good value.

The hotel is in a central location, within easy walking distance of Samaur. The room was nicely decorated, however we had an issue with the shower flooding. A big thanks to Logan who provided excellent customer service and resolved the issue.

Spent one night. Well located property within walking distance of the river, the main sites and several shops and restaurants. Reasonably quiet. Most rooms can't be reached directly by elevator: to get to mine (2 floors above ground) from the elevator landing I had to go through two heavy doors, several steps up and down and a short winding staircase in front of the room door. The room was tiny and windowless; it had a skylight. Comfortable bed and pillows. Sufficient number of well located power outlets. Amenities included an electric kettle. A/C worked well. Tiny bathroom with shower cabin only approx 60 cm wide. No shelf space in the shower to place own toiletries. Good water pressure. Wifi worked well. Average breakfast buffet.

Having booked a superior room with a queen-sized bed we were given a poky room in the attic with a roof window and a large beam running between the bed and bathroom. When I questioned this with reception, showing the illustrations of what i thought I was booking and said that the bed was not queen-sized ... I was told they only advertised the best rooms and they only had 3 as shown on the pictures and that all the beds were the same. I pointed out that these were not queen-sized and that we didn't even have a proper window. I was asked how long we had been in the room and told if I could make it look like I hadn't been in it we could move. We were given an alternative room with a window but this was also small and was at the rear of the hotel looking over a building site. The room was unclean, flies on the window sill and the toilet was stained. Hotel was tired and furnishings old and fabric frayed. Location was okay but our stay was disappointing mainly owing to false advertising and not getting what we expected.

Good 3 star hotel in central location. We stayed 3 nights in a superior double in 1st floor. Room ok size, bathroom good as had bath and shower- all very clean. I liked the option of not having housekeeping every day, and was able to get refill coffee and toilet roll from reception when required. Air con worked well. We asked for a sheet instead of the duvet as it was hot, and they accommodated our request. Very helpful bilingual front desk staff. There is no lift, and a little bit of noise of people in upstairs room walking around. The parking was closed for building work, but easy to park in open car park opposite for 8 euros 24 hrs. We didn’t have breakfast as lots of nearby cafés. We would stay again.