Hotels Near Sunglass Hut in Saugus

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

I would say the only thing positive about this location is the rooms. They are super clean and updated. As well as the night time manager is super accommodating. As far as the other employees they could care less. Night time manager even charged me half the deposit because I frequent here. The elevator is beat up and dated. The carpets in some hallways haven't been deep cleaned since the 1800s. Mostly all the soda and snack machines steal your money. The pool is surprisingly decent. I have only ever taken a swim once. The best thing is they allow animals for free. My little guy loves the night manager because he gives him treats constantly. This hotel has some super potential. Because you can hop on 93 and be in Boston with no traffic in 15 mins. Right next to market basket and some shopping/restaurants. If they renovated. Cleaned up and hired some more staff that care like the night shift manager, this place would be sold out every day without a doubt. Definitely room for improvement no doubt about that. But it is well worth the price. The rooms and beds are EXTREMELY nice. Just a drive away from Boston. Highly recommend solely off the rooms and beds in the room!

As a hotel under the Marriott flag, I expected better. The pool was out of service, the elevator clunked like a car with a flat tire as it slooooooooooly made its way up to my 4th floor room. One of my two keys wouldn't work. The toilet sometimes wouldn't flush without opening it to fiddle with the float. The air conditioner is a window unit that smells like mold. The interior was crowded and outdated, though it seemed to be clean. The breakfast was disjointed and not very good. One day there were soggy sausage patties, soggy biscuits, and pre-fab looking eggs. We laughed that there was syrup but nothing to put it on. The next day's breakfast was quiche that was still a little runny in the middle, pancakes (finally something to use the syrup on) and more of those plastic-looking eggs. The staff was courteous, and they were helpful when we had a bit of an unusual need. Remember how at most hotels the drapes are doubled, one very sheer layer, and one layer to darken the room? Not here. They look like they would be that way, but in reality only the sheer layer closes. The outer black-out layer was just decoration, not on a track, couldn't be closed. So.... don't stand by the window changing. There was road noise coming from the highway behind the hotel. So between the curtains that won't close and the road noise, don't plan on sleeping into rush hour. I was pleased that there was already an iron and ironing board in the room, so I wouldn't have to ask for one. And I was glad there was a fridge for leftovers. There is no room service, but there's a 99 restaurant next door. The nearest convenience store closes at 10. I didn't have trouble with the hot water, but others in our travel group commented that it was finicky. Was it terrible? No. But was it up to the Marriott standards? Hardly. I'm surprised they still operate under the Marriott flag. They would be more appropriately associated with a budget hotel brand. Overbooking: One person travelling in our group discovered the hotel had overbooked, and they had to walk him over to some other hotel for one night. This was inconvenient for him for several reasons, one of which is that the second night he still wasn't sure where he would be staying. And although ultimately he did have a room both nights (one of which was at a different hotel), it added some stress to his trip.

Bottom line: I stayed at this hotel for 5 days. It’s not great but also not terrible. I would stay again if it was only for a couple of days and it was less then $120/night. Some observations: The bed was old and squeaky. It was comfortable enough though. The pillows were of standard comfort for a hotel of this level. The tv cable system was utterly outdated. There was no guide function or even a paper that shows the stations and channel numbers. So you have to flip through channels one by one and changing a channel takes about 5 seconds to load. The decor and furniture was outdated but relatively clean. Some people on here mentioned that you should get a room close to the elevators if you don’t want to walk too much. But there are other entries all around the building that are locked. You need to insert your room keycard to unlock those doors. The problem though was that those outdoor card reader didn’t work about 70% of time. The buses: Apparently this is a very popular hotel for bus drivers. Tour buses are constantly parked all around the parking lot. It didn’t cause any real problems since the parking was so plentiful. However, having the buses constantly idling in the parking lot and coming and going all day long, it sometimes felt like I was staying at a bus station. The hotel is only a couple hundred yards from I-95. This caused some road noise at night. The solution to this problem is to turn on the Constant Fan feature on the AC as a sort of white noise (it’s not on the wall thermostat; rather you have to lift the lid of the actual AC to turn on this feature). The walls are thin. You can hear every time any neighbors flush the toilet, which was not particularly pleasant. The housekeeping was outstanding. It was provided every day, which was a pleasant surprise seeing as many hotels still only provide it every few days. They were very thorough in their cleaning and really did a tremendous job each day.

The location of this hostel is amazing! I stayed there for two nights in a six bed female dorm. The sheets were fresh and the hostel clean. Looking at some reviews here please keep something in mind: This is a hostel with a lot of people going in and out. Boston is an expensive city and you can’t find hotels in that location for less that $300-400 a night during busy seasons. So while this hostel might seem expensive at first, it is relatively cheap in comparison to hotels. Also consider the taxes. My bed was $69 but after tax, membership and all, I came close to a $100. Also, you’ll be sharing a room. There will be people coming in and out….what else would you expect? Earplugs and eyeshades go a long way. People come to Boston for different reasons, so they won’t be on the same schedule as you! However I thought everyone did great sticking to the quite times from 11-7. The mornings can get busy using the bathrooms, so plan accordingly. I thought it was a really cool place where you could work to many sights! I am glad I stayed there and saved myself from getting expensive hotels. Instead I used the saved money to explore the city’s sights, great coffees and delicious restaurants! Great stay!

My friend and I were on a road trip and just 'going with the flow'- stopping wherever we felt like it. This is often hit and miss when comes to hotels, but we were definitely happy with this choice! Big room, extra clean, big bathroom (also extra clean), everything worked and the staff was awesome.

I arrived early and they were able to find me a room that was available which was very nice. As a Globalist they offered a 4 pm checkout and free breakfast. Got a nice room facing the Charles River. A pleasant stay and very convenient to MIT. Also nice that they now have a shuttle that will take you to Kendall, Central or Harvard Square.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

Stayed for a week at this location. Parking is plentiful and comes at no charge. The property could use a renovation as it's dated and showing the wear of the years. The floors in the room squeak/pop. The room was sufficient, clean, and comfortable. The television had plenty of channels including HBO 1 and 2. Breakfast was pretty good and always well stocked. I'd still stay again if I were in the area, to accumulate Hilton Honors points.