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The room is big and clean The hotel lobby has a hollow design, and the room faces the lobby but it is not noisy at all (the Swiss door and window system is really good!), but it is very reassuring (what happens outside the door can be seen in the lobby), and girls will not feel uneasy if they stay alone. On the one hand The room can see the snow-capped mountains. There is a male waiter at the front desk who is really nice. The other waiters are also very nice~ Breakfast is a standard western breakfast, okay but! All nearby hotels provide standard airport shuttles. Only the Mercure requires a reservation, which is a little troublesome.

The front desk was very friendly! Check-in was smooth, and parking was very convenient because we drove. When driving to the city, the front desk lady pointed me to park at park Mont Blanc. Very good, parked for more than an hour, only 3 Swiss francs, the exit of the parking lot is the ferry, buy a city pass for 5 Swiss francs. The lake cruise is beautiful, swans playing in the water

Very satisfied. From the moment I got off the plane and called to find a car, they carefully solved my problem and contacted the driver to wait for me. After I arrived, they were also very polite and had a good sense of service. The hotel is very clean. What I like most is the breakfast, which has many choices, is delicious and fresh, and costs 150 per serving. The same price is better than many European countries, but the sauna is a little small and is shared by men and women, so I didn't go in the end

Good location near the airport, public transport and coop supermarket within walking distance. Free shuttle bus service every 20min to/fro airport. Amenities wise and breakfast are no frills and simple. Staff is helpful and contactable via the trip.com call function - which is very helpful.

The hotel is very close to the airport and there is a shuttle bus to and from the airport. However, dining is very limited. There are only a few waiters in the Western restaurant. Although there are many seats, it still cannot accommodate guests without reservations. The other one has Japanese food, but the standard cannot be called a 4-star hotel. I hope the hotel can improve more.

The hotel is very close to the airport and convenient to the city, and the location is good. The hotel facilities are average, clean and tidy, but the breakfast is not much, a little worse than other hotels of the same level.

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

The front desk is right at the entrance. Check-in is very fast and there is also fast check-out. Parking is not free and costs more than 20 yuan. There are baby cots, which are also suitable for families who need to cook. The tableware and stoves are all new, and there is a washing machine with matching detergent and dishwashing cubes. As for the location, we drove by ourselves, so it was not far from the city attractions.

The environment is very good. The rooms are large and clean. Alpine drinking water is provided on even-numbered floors. The front desk service is very patient. There is a shuttle service from the hotel to the airport every 20 minutes. It is quite convenient.