Sasayama Castle Town Guest House Komeya

We used a Japanese-style room for 4 people for our family of 3. The inn is an old house, stylish, clean, and it was great. The price is per room, so I think it's reasonable for 3 people. However, it was difficult to understand how to enter the inn after booking. I tried to contact them because I read in other people's reviews that you need to check in advance. However, when I called, the automated voice call was difficult to understand. I couldn't send a message to the inn, and I still haven't received a reply to my Instagram message. In the end, I didn't know until the day of the event, but I managed to find out how to enter the room from the QR code in front of the inn. However, what if someone doesn't know how to enter... (If you're worried, I recommend that you register in advance using the 8-digit reservation number received in an email from the attached QR code.) It's stylish and clean, and it's unmanned, so I think it's easy to use. However, as the electronicization progresses, it's good for those who can handle it, but I honestly think it's a bit strange that there is no way to deal with those who are not good at it or don't know how to do it.