Park Inn by Radisson Sarvar Resort & Spa

We come back to this hotel regularly and we are never disappointed. A nice place, friendly and helpful staff, delicious food, a hotel directly connected with the spa. During high season, there was a music performance in the lobby every night and the atmosphere was wonderful. Will 100% come back again!

As a family of 3 adults, we drove down for a 3 night stay. We chose this property as it was adjacent to the Thermal Spa. Our package had breakfast, lunch, snacks and dinner as well as alcohol included. Our 2 rooms were on the 4th floor facing the reception area. Upon arrival, our check in was quick, and we had a handicapped person in our group, and with 2 handicapped parking spots right in front of the hotel, it made it easier to reach the entrance. There is nothing negative I can say about the hotel, aside from that we will not choose an all inclusive package again as it is really not needed. Now as far as the spa in concerned, I will write a separate review on their site as that has nothing to do with the hotel. We did find it very convenient to be able to walk in our robes directly to the spa itself. The hotel also in a good location to walk to the grocery store Lidl (9 minutes) as well as the castle and the town (about 12 minutes).

We were in Zalakaros last year at the same Hotel. It’s was perfect. This year we tried this hotel but we are very disappointed. The room was smelly like the toilet and it was dirty. It was very uncomfortable because the room was for disabled persons. The furniture was worn out, and the bed was terrible. Every morning I wake up like an old man, and my back always hurt. The reception wasn’t helpful every time, they don’t know what to do. The food was tasteless, and for this price the whole hotel was not worth it! I’m very disappointed for this holiday!!!! I don’t recommend it for a family!

This was our 3rd visit to this hotel and this time we had mixed feelings. We booked a normal room and got updraded to an apartment, which was really nice and spacious. We came during the week to avoid the crowd in the spa but this time the hotel was extremely crowded with Czech tourists. The restaurant was so crowded that we could not get a table at breakfast. Drinks for dinner are included but it was difficult to get a waiter and order a drink. Food is delicious and good variety but not so much for children. No wiener schnitzel, french fries or pasta. Allergens are indicated, but not correct. So if you have food allery, make sure to doublecheck with ths waitrers. As it is buffet , guests are mixing up the spoons and forks so it is safer if you ask for food from fhe waiter if you have serious food allery. Hotel is connected to the spa which is very comfortable. Drinks available all day, which is great. Check in is a nightmare, very long queue. We checked in online in advance but it did not mean anything, there is no fast check in to get the room cards. In the restaurant chairs are really dirty, some are in very bad condition. I would say the hotel is good value for money, still the best option in Sarvar but service should be improved.

I'll start with a positive review first: a positive assessment is that the hotel is connected to the spa. The staff at the restaurant is very friendly, helpful and the food is excellent. But that's all. The equipment of the rooms is bad and the rooms are not very tidy. The worst of the whole stay was the reception - the receptionists are incompetent, they don't speak English and guests are overlooked!

We are having family trip for New Year, OVER €200 per NIGHT +PARKING EXTRA are over charged. Did not rich 4 star Hotel level. The food are terrible, rooms are dirty and old. Only the spa pools directly from hotel is worth a little bit. 90% guests are 50+, I will not recommend for family or young people.

Perfect services, everything was perfect - from pools, spa, food to accomondation. We booked full pension and were absolutely satisfied Also we have been there many times and we definitely plan on coming next year again!

We didnt get what we expected. 4 of us out of the 6 were puking. This never happened to us before anywhere else. Food selection medium. Coffee is disgusting. Rooms not so shiny. Indor slides are very basic, but they are forbidden for kids. Shoulder height 120cm. Nonsense. Disappointing. Families should be warned about this dumb rule. Underground parking is ok. Staff nice but front desk is very slow. Kids playroom very simple. All inclusive doesnt include everything. Overpriced for the quality.