Karin R
July 30, 2024
Paid extra for the superior family room, but was overall disappointed. Cleaning of the room was very poor, for example dustbunnies and dirt clearly visible behind smaller furniture. Long strains of hair on the towels. Month old food left in the minifridge. Tub unusable (no plug), clogged drain to the bidet. Breakfast was very small compared to Scandic standard. No assigned parking, not even for dropoff, and you get a ticket within 3 minutes ( = impossible to travel here as a foreigner, you dont know where to park, and if you go into the hotel to ask, you get ticketed). Reception literally didnt care about the parking/ticket. I understand that they didnt own the parking spaces around the area, but I would highly suggest to arrange a 10 min parkering space and/or provide info beforehand for their guests about the risks when coming here with car and how to park. When was provided with my feedback about the room they didnt even respond. The only good thing about the hotel is the location, if you want something close in the city of Sarpsborg.