Bougainville Bay Hotel

Bougainville Bay Resort offers a truly exceptional experience with its stunning beachfront location, luxurious accommodations, and top-notch amenities. The resort staff is friendly and attentive, always going above and beyond to ensure a memorable stay for guests. The variety of dining options and on-site activities also contribute to the overall appeal of this resort. I highly recommend Bougainville Bay Resort for a relaxing and enjoyable getaway.🇦🇱❤️🇦🇱

amazing vibe and another level of thinking, the hotel is super wow

I went with my family to have something to drink, a girl waits for us at the door and says that children are not allowed in this order as we had seen and we ask her if it is not allowed, we will leave, she says you can stay then. Since we have worked with tourism and know it quite well, the staff should be more selected. The girl at the door who I really wanted to ask for her name, but I didn't get the chance, was one of the worst services I've had, she behaved quite rudely with the customer and a voice not suitable for her position. Anyway, we sat down and the girl in question immediately comes to order, but she didn't bring us a menu after we decide on the order and we give it to her for every drink that we told her, she replied that we don't have it! The question arises, why did you leave a product on the menu when you do not serve it? Too strange not to have an Aperol, but unfortunately the counter was behind us and we saw that you had an Aperol! The place is very beautiful but very low with the employed waitresses. The first place to receive such poor quality service from a female. All my comment is based only on the waitress girl who left a lot to be desired :(

Save your money and book elsewhere. The whole place is dirty, and dated. in the UK this would probably struggle to get a 2 star rating. Staff are rude and unhelpful. Pool area is again very dirty, messy and tired, tiles missing on the pool walls etc etc, and was very expensive compared to other hotels we stayed in on our trip. I think the most useful review i can give you is by answering the question if I would I stay again here? , and the honest answer is, if it was free......... I still wouldn't go back!!

We stayed in an apartment. The apartment itself was absolutely fine. Bed comfy Great air con Big and spacious Pool area is too Cramped and music very loud. Beach area has plenty of beds Staff are rude. Seem to only want to look after their own. We paid €25 to use the infinity pool. It clearly states no children however they let an Albanias families children in but told all other Nationalities no children were allowed. We also got asked to move sun beds as 2 Albanian men wanted our beds (even though there were others) we said no and stayed where we are. Overall the apartments are great, great location, music too loud and only really plays Albanian music and the majority of the staff are rude unless your Albanian.

We stayed at one of the apartments on the complex - not in the hotel itself so we can’t comment on the rooms. However, we were able to use the pool (700lek per adult) and beach (500lek per adult) as were classed as resident on the complex. We only used the main pool as rooftop doesn’t allow children. The main pool is good in that it has lots of space and a nice view (agree with another reviewer - a bin is placed in the worst place with this view!!). However I would say the main pool could do with better cleaning. This was the biggest downfall. This was really apparent when someone near us cut their hand on one of the beds - the solution to clean this was water splashed and then it was left the whole afternoon/evening. This was unacceptable especially when staff were just sitting around, and we did hear another family complain about this as it was right near where the kids smaller pool was too. Gross! The beach was really clean, and the lifeguard there was really great in terms of keeping everyone safe as waves got big. It is a pebble beach and only a small area can you walk into the sea. The music is an odd one there - one day they played the same 4 songs all day.. and it wasn’t suitable for little ears in the slightest. Other days it would be a real mix. We didn’t mind the volume but I can see how others may find it too loud. Drinks are more expensive than others bars etc we had been in in Saranda/Albania - as was the food. We didn’t eat here in the end so can’t comment on the food taste though. Staff at the bar were lovely with our children, and served our drinks quickly each time. There is a supermarket right outside - small but has essentials. Quite expensive we found though compared to other supermarkets we went in. 15 min walk to the main boardwalk, but loads of restaurants around to try, which were great and had the most stunning sunset views (especially if you go right out of the complex)