Saranac Waterfront Lodge, Trademark Collection by Wyndham

Love staying at this hotel. Right on the water, has a pool/hot tub, staff is amazing and love the new Chef Angela. She can cook :)

We booked 3 rooms to celebrate our daughter’s birthday. Drove 6 1/2 hours and was greeted by Julie at the front desk with a friendly smile. Her kindness and hospitality was outstanding! The hotel is clean with all the amenities. Pool was a little cold but hot tub was just right! Hotel is convenient to all sights. Logan at the bar made a great old fashion. Highly recommend!

I take reviews into consideration, whether good or bad then decide for myself. In this case the hotel is clean & fresh, and the lobby is a nice place to sit by the fire, but it leaves a lot to be desired, including a friendly staff & a good night's sleep. The beds are rock hard. We tossed and turned all night. The staff barely acknowledges your presence upon arriving or anytime you enter or leave. Upon check-in I asked about restaurant hrs, etc, and the clerk responded by handing me a sheet of paper. They seem annoyed to show up to work. Our shower door was off kilter & being a 200-lb glass door, I asked if someone could check it to be sure it was safe to use. I said I didn't expect it fixed, but checked to be sure I should use it. We stayed 2 nights, plus the accompanying days and no one came to look. When I asked a second time, the clerk with the man-bun told me to, "Err on the side of caution". What does that mean? Don't shower? Just be careful? I will say, the young girl from housekeeping was a delight and she does a great job. The Boathouse is ok, and the fish and chips was so good the first day, my husband ordered it again the next night, but it was surprisingly different. It wasn't battered, more like panko breading and tasted burnt. Needless to say, we had the most wonderful brunch at Campfire, the restaurant in the Saranac Hotel, where the staff was so friendly, that should we return, we'd be sure to stay there instead of returning to The Waterfront Lodge.

Nice stay. The room was nice and updated. Minus for cleanliness though. There were food crumbs laying around, the bedstands were not cleaned at all and the bedsheets had mega wrinkles. I really want to believe they were washed after the last users I’m hoping this was the case only because we arrived earlier than checkin time but if the hotel needed more time to properly clean our room, we would have prefered to wait longer.

Excellent stay! Staff very friendly, and loved the room. My only complaint was people above us were very loud. We would stay here again, a beautiful spot.

If you don’t mind a 10 min drive to Lake Placid then it’s worth it. Bar closed at 10 so we had to watch the rest of the game in our room but overall it was clean and in good condition. No major red flags.

Very comfortable in all regards, and arguably the most attractive property I have ever stayed at. I have eaten had breakfast here at the on-site Boathouse on several occasions, so I was aware that the entire facility was well-maintained, and overnighting just confirmed this. Final comment is the presence of an ample bank of easy-to-use ChargePoint EV charging units - Level 2, but more than adequate for overnight charging. Wonderful experience in all respects!

Overall good, I would recommend they put microwaves in the rooms also more storage for clothing. I had to live out of my suitcase they weren’t draws to put ur clothes in.