Smile Hotel Hotels in Sapporo

Staff - So welcoming w, attentive ,speaking English very well,Always smiling,try to do their best according to your needs. Hotel - Smells good always,clean always,provide all the basic things such as tooth brush,shaver,cap,comb,hair dryer,shampoo,body wash,hair conditioner,body lotion,eye mask,tea and coffee bags. Location -was very good in the middle.Most of the attraction places very nearby such as sapporo tv tower,sapporo clock tower,odor park, near to JR Sapporo station too. Breakfast - not many choices but still can eat.I think they must have some variety of food and menu. Tours - If you book a tour from klook.com they will come and fetch you from the main lobby of hotel.It makes us felt convenient. JR Sapporo station nearby around 450m - walking distance.You can reach to this hotel from new chitose airport taking a subway around 45min.Its also cheaper around 1150 Yen per person.Once you reach JR Sapporo station ,you can walk using your Google map or you may use Go Taxi app to book a taxi if you felt you have a lot of luggage it will cost 770 Yen. We enjoy and love our stay at Ana crown plaza hotel.Will stay here next time when we come back to Sapporo.Recomended.Thank you so much for your wonderfull service.🥰

We recently stayed at the Grand Mercury in Sapporo and had a generally positive experience. The hotel's location is very strategic, allowing easy access to various attractions in the city. One of the major perks was the free parking, which added significant convenience to our stay. The room size was quite large, providing ample space for our kids to run around, which was a big plus for us. Additionally, the location is pretty quiet, ensuring a peaceful night's sleep. While the hotel was fairly clean, it wasn't spotless. I'd give the cleanliness a rating of about 8 out of 10. The service was okay, with many self-service options available, which might suit some guests more than others. Overall, the Grand Mercury is a good choice if you're looking for a convenient location, spacious rooms, and free parking in Sapporo.

Location is great, within 10 mins' walk from Sapporo JR Station and shopping malls. You can choose buffet or Japanese breakfast and the buffet breakfast has various choices of food, but I hope the Japanese one can be changed more frequently. Staff are nice and helpful and able to speak English fluently.

Excellent service by the staff throughout my stay. The hotel is directly connected to the station which is great for moving around. Breakfast is delicious too.

An Exceptional Stay at Sapporo Grand Hotel I had the pleasure of staying at the Sapporo Grand Hotel recently, and it exceeded my expectations in every way. The location is perfect—centrally located, making it easy to explore all the major attractions of Sapporo. The hotel is only a short walk from Odori Park and Sapporo Station, which is a major convenience. From the moment I arrived, I was impressed with the professionalism and warmth of the staff. The check-in process was smooth, and I appreciated the helpful staff who were eager to assist with any questions or requests. The room itself was spacious, clean, and well-appointed. The bed was incredibly comfortable, and the amenities—such as the high-quality toiletries and a well-stocked minibar—really enhanced my stay. I also appreciated the thoughtful touches like a coffee machine and a cozy lounge area in the room. Dining at the hotel was another highlight. The breakfast buffet offered a wide variety of delicious options, from traditional Japanese dishes to Western favorites. I also had dinner at one of the hotel’s restaurants, and the food was top-notch, with an impressive selection of fresh, high-quality ingredients. The hotel facilities were also excellent. The fitness center was well-equipped, and the on-site spa provided a relaxing way to unwind after a day of sightseeing. Overall, I couldn’t have asked for a better place to stay in Sapporo. Whether you're visiting for business or leisure, the Sapporo Grand Hotel provides a combination of comfort, convenience, and outstanding service. Highly recommended!

Walking distance to JR line. Quad room is very big with 4 queen sized beds and a mini living area with a sofa bed and a table. Bathtub in bathroom. The toilet and bathroom were separated which made soaking in the bathtub a pleasure. There is a laundry room in level 5 for you to wash and dry your clothes. Hotel will give 4 bottles of water everyday when we make up our room.

Great room for a great price in a great location! Super convenient to be right next to Sapporo station for a short trip in and out of Sapporo. The staff was super friendly and accommodating during check in and check out. The double twin room was bigger than a typical ekimae hotel. I would stay again next I’m in Sapporo and assuming the prices are the same.