Smile Hotel Hotels in Sapporo

The location is unbeatable - only a couple minutes walking distance from Sapporo Station and it’s the pickup point of many one day tour so we even saved the time of walking to the pickup point. The hotel is rather old but well-maintained. The room is a bit small for 2 persons, but acceptable considering that this is common in most of the hotels in Japan. There are a few convenient stores around which is a big advantage, and the famous crab restaurant is just round the corner. Close to metro station and it’s not far away from the main shopping and restaurant area.

We recently stayed at the Grand Mercury in Sapporo and had a generally positive experience. The hotel's location is very strategic, allowing easy access to various attractions in the city. One of the major perks was the free parking, which added significant convenience to our stay. The room size was quite large, providing ample space for our kids to run around, which was a big plus for us. Additionally, the location is pretty quiet, ensuring a peaceful night's sleep. While the hotel was fairly clean, it wasn't spotless. I'd give the cleanliness a rating of about 8 out of 10. The service was okay, with many self-service options available, which might suit some guests more than others. Overall, the Grand Mercury is a good choice if you're looking for a convenient location, spacious rooms, and free parking in Sapporo.

I recently stayed at the Keio Plaza Hotel Sapporo for three nights in a Standard Family Room on the 7th floor and was thoroughly impressed by the experience. The room comfortably accommodated our group of four, and we were pleasantly surprised to find two separate bathrooms with bathtubs, which added a significant level of convenience for our family. While the room did not offer any particular views, the value for money was undeniable. The hotel's buffet spread was another highlight of our stay. With a wide variety of options, it catered well to different tastes and preferences, ensuring a satisfying start to each day. A couple of logistical aspects made our stay even more seamless. We were able to return our rental car directly at the hotel, having rented from Toyota Rent-a-Car. This saved us a lot of time and hassle. Additionally, we utilized the Airport Bus service from the hotel, purchasing tickets easily at the front desk on the day of our departure. This convenience allowed us to relax and enjoy our last moments in Sapporo without any stress. One of the most impressive aspects of our stay was the excellent service. We had purchased quite a bit of chocolate from the Royce Chocolate Factory, and the hotel staff went above and beyond by accepting and storing our delivery until we arrived a day or two later. This level of service truly enhanced our experience. The hotel's location is another significant advantage. It is about a 10-minute walk from Sapporo Station, making it very accessible. For those interested in exploring local shopping areas, Tanuki Koji is a manageable 30-minute walk away. Overall, the Keio Plaza Hotel Sapporo offers excellent value for money with its well-appointed rooms, great amenities, convenient location, and outstanding service. I would highly recommend it to anyone visiting Sapporo.

I’ve been to Sapporo several times and also wanted to stay at this hotel. Location is very convenient, just next to JR Sapporo station, driving there is easy as well. Parking for a small fee on site without the hassle of going outdoors is a plus as it is very cold outside during this period. Hotel is surrounded by many stores and restaurants, there are plenty to choose from. Breakfast is average, but the view is really nice. The nearby restaurants make up for the average onsite breakfast. The view from our room was fantastic, day and night view of Sapporo is an eye catcher. The amenities they provide is also of good quality. The hotel could use some renovation as it is beginning to look dated. Also downside is that the onsen on the 22 floor requires additional fee. It would be great if hotel guest can use it for free. Overall a very nice hotel and I would definitely return.

Hotel location and staff are very good. But being an older building, the room wasn't very clean. Passable, but not to the standard of most Japanese hotels. The food is also OK, not great.

Great location, comfortable, spacious and quiet room. The best part is the staff very helpful in making dinner reservations since i cant speak Japanese. The buffet breakfast is delicious with many varieties and selections. One area to improve is if the hotel could provide drinking water or water refill services, then it will make the stay perfect.

Connected to Sapporo station with walkway to its basement floor (through some stairs - not fully accessible by wheelchair), a small Lobby is on the 7th floor with self service baggage storage (you can ask for back office storage if you have multiple bags), its a long walk from the elevator to the room and the room is a bit small but OK. lots of good restaurants and shops around and easy transportation with JR, subway and buses.

Excellent location, very close to the airport bus station and the Nakajima Koen station's escalator. It is also very close to the lower part of the Susukino district and there are a bunch of restaurants a few minutes away from the hotel. The breakfast was okay, we have had better breakfast before but to be honest the breakfast is actually very good for this price point. Delicious ice cream is available during breakfast and it's from the Niseko Takahashi Farm. There is a coffee corner at the lobby and serves drinks from 3-10pm iirc.