Hotels near Miyanomori Nozomi Park in Sapporo

The service at the front desk was very good. My friend lost her mobile phone. The girl at the front desk was very helpful in helping to translate and contact. Finally, she helped my friend find her mobile phone. The accommodation environment is also very good. I will choose this hotel next time. Finally, thank you for your service!

We had a terrible experience with the services that the free bottled waters were only for IHG members and we are NOT informed beforehand or while we checked in. And the hotel officers were really indifferent when we tried to communicate about this isssue. We were told “NO one could get bottled waters unless he/ she is a IHG member”. We haven’t been treated so around any hotel in Japan or in the world under any hotels groups. This could be the worst experience we had over a small issue due to the ill communications with hotel service team. Very disappointed on such discriminating hotel policies and we would not be able consider IHG group in Japan anyhow. It was a cozy hotel with good location. But facilities are aged.

Former 々 I stayed for 2 nights with a high-rated review. The staff was very friendly, the facilities were substantial, the cleanliness, the breakfast buffet and the word of mouth were wonderful. I think it's a quality that's not surprising even if it's double the price. If I dared to be worried about only one point, there were group guests who seemed to be salaried men and students of sports club activities, but they talked loudly in the bathroom or sauna, and after the sauna, they didn't even hang water. I'm in the cold bath I saw several insane people, such as making noise in the hallway. I think this is not a hotel problem, but a customer problem, but on the assumption that some people are such insane, they should be warned especially to group guests at check-in. I hope you will write an easy-to-understand note in the bathroom. I will use it when I go to Sapporo again. Thank you very much.

The room is clean and spacious and offers a good city view if you stay on a middle to high level. The provided service is good, and the checkout process is hassle-free. However, it's worth noting that there is no self-check-in available. On the downside, the hotel is a solid 10-minute walk from the JR station. Also, if you plan to explore the city center or visit food junctions, be prepared to walk a lot because they are about 1.2km from the hotel. On the other hand, it's important to note that the facilities are relatively limited as there are neither microwaves nor washing machines available, only laundry services with a premium price tag.

Location is superb. 5 minutes walk to Odori Station with full metro connection. Also near Odori Park and TV tower. Room size is just be right for 2 but for too small for triple sharing. Airport Express bus stop is also a few minutes walk away. My ceiling lights above writing and coffee table were out of order, informed receptionist and the answer was negative, means it's always like that. We brought our own toothbrush instead of using those provided but was taken away by the housekeeper. We replaced it but the next day again they disposed it. Otherwise the hotel is ok to book.

I recently had the pleasure of staying at this hotel and overall I was impressed with the cleanliness, prime location, and the modern feel of the rooms. However, I feel compelled to share a concern regarding the staff's attitude during my stay. It's a shame because I believe this hotel has tremendous potential to offer an exceptional guest experience. The negativity from the staff had a noticeable impact on my overall satisfaction. On a particular occasion, I overheard two staff members conversing in Japanese in front of me. To my surprise, their discussion included a negative comment about my request for water, despite a prior assurance from another staff member that I could request water at any time. This incident was disappointing, as the unfriendly demeanor of the staff members not only contradicted the positive image of your hotel but also left me annoyed and upset as a guest. Understanding the language used in the conversation only added to the unfortunate experience.

This newly opened hotel is perfectly located next to Susukino station on Level 7. The Airport Limousine Bus will drop you about 1 block back from the hotel. The rooms are fairly small yet functional, bigger rooms have the lesser view so pick a small room. You will be unable to access the hotel onsen/spa unless you book a premium room with no paid access allowed. This seems like an incredible shortsided mindset of the hotel especially if the onsen is empty. Why not offer paid entry to guests during quiet times? The hotel also participates in extensive greenwashing with a fake commitment to helping the environment. If you choose eco housekeeping, they will still throw away your toothbrush and replace with another. On top of this, they give you a QR code to redeem a free bottle of water of tea (unsure how this helps the environment?) Breakfast is okay but be sure to arrive before 9am as food is not replenished or replaced on the buffet. There are lots of service staff standing and running around but not much productivity of cleaning tables, removing plates etc. The local area has extensive “girl information” shop fronts so I probably wouldn’t recommend the area for families although it did feel safe.

家族3人で1泊しました。 エキストラベッドを入れると少し部屋は狭いですが(スーツケースを広げるとスペースが無くなる)、最近改装されたのかとても綺麗でした。 大浴場があります。露天風呂もありますが景色は見れません。ですが外気に当たり気持ち良いです。大浴場もこまめに清掃されて清潔でした。 繁忙期で宿泊客が多いからか、チェックイン時間がキッチリ決まっており、「4時にチェックインのお客様〜お待たせしました〜チェックイン開始します〜」と案内されました。皆さんロビーで待機されていました。 レストランは使用していませんが、朝食の雰囲気、とても良かったです。 札幌駅からは少し遠い(徒歩20分くらいでしょうか)ですが、のんびり歩いて、大通りやすすきのなど札幌市内の散策も良いかと思います。

We visited Sapporo for the snow festival in Feb 2020. We selected the Leopalace based on location/price and reviews. On arrival, due to the weather and late night we decided to take a taxi to the hotel, this cost about Y1000. (after our stay it was fine weather, so we walked back to the JR station which took about 15 minutes). NB - neither my wife or myself speak Japanese, just a few phrases. Check in at the hotel was easy and straight forward, and we were directed to lifts behind reception. Our room was clean and spacious by Japanese standards. We chose not to book breakfasts, we were there for the snow festival so there was a huge variety of fresh market style food available. The hotel was a very short walk from the main avenue where the festival is held. There is 7/11 located on the corner of the hotel and also a long shopping arcade a couple of minutes walkaway. We wanted to use the hotels spa facility which is shown to be on floor 9. we put on the robes provided but having taken the lift up to floor 9 we found only bedrooms. so we called reception and mistakenly asked for direction to the onsen (we should have said public bath) because we asked for the wrong thing we were told the hotel does not have an onsen and then they hung up the phone. So I changed in to regular clothes went to reception and eventually worked out that the only way to the spa was via another lift in reception. Because we had to walk through reception we elected to wear regular clothes which was fortunate because eonce we found the spa area there were large signs telling you in English) not to wear your robes in reception, of course by the time you read that in the spa you would have already walked through reception. I don't mind if there is little English signage but if you take the time to have English translations put them where they can be of use - IN THE ROOMS. (oh and you need to take the towels from your room to use in the spa too) . We found the room temperature very comfortable and both slept well during our stay. We asked the reception to make a dinner reservation for us at a popular restaurant for our second night, this took a little while as initially they assumed we wanted to book into the hotel resturant, but once we passed this confusion they reception were very helpful. Making sure we had our booking reference and even showing us on a map where it was (even though we already knew this). Other than the phone call about the onsen/bath we found the reception staff very friendly and willing to help.

Hotel was quite good. But a bit cramp for 3 person in a room. Only had a small place to walk and could not open the luggages properly.