Sapporo Chuo Ward Hotels

Booked this hotel because of the breakfast and it didn’t disappoint me. Room was clean and staffs were helpful. There is also a hotel parking right behind the hotel building. Will definitely be back for the amazing breakfast. Highly recommended!

Hotel is nice and facilities are great. Room is quite small comparing to other hotel nearby

Very convenient location near the metro station, hotel lobby at level 7. Level 1 to 6 is shopping mall and food court, restaurant. Clean and comfortable bed. This is a new hotel opened in 2024. If I come to Sapporo again I will stay here.

The location is excellent, and I really like this hotel. Everything else was great, apart from one of the front desk staff who seemed a bit aloof. Additionally, when we checked in with children, they didn't proactively provide kids' slippers, despite having them available. Susukino is right on the doorstep, and downstairs there are convenience stores in three directions, making it super convenient for picking up essentials. Next time I'm in Sapporo, I will definitely stay at this hotel again.

Large hotel. Basic room, but not a bad size for Japan. Room cleaning every 4th day, but fresh towels daily. Our room was uncomfortably warm (in February with snow falling outside), even with the heater off. We needed assistance from reception every time we wanted to open or close the window as our room had no window handle? Soundproofing wasn't great from both adjoining rooms and the main road outside. Not bad but have stayed in better in Susukino for a similar rate.

I wanted to stay somewhere near the Sapporo Station because I planned to join the day-tour to Biei and I also needed to take the train to Otaru, so the location of the hotel was pretty good although there were a few more hotels that were a bit closer to the Sapporo Station. Still, every staff was friendly and helpful, and the room was big enough to keep 2 suitcases open, which I personally liked the most. Also, this hotel is known for its delicious breakfast and it was even better that a buffet style and a Japanese style are served, which I enjoyed a lot as I stayed for 4 nights. Lastly, although it takes about an hour and a half to get to the airport, you have an option to take the bus to the airport from the hotel. Unless you are planning to stay somewhere near Susukino, this hotel can be the one great choice.

The hotel was exceptionally clean with excellent service. The ambiance was also very pleasant. They offer convenient self-service laundry facilities, including washer-dryer machines where you can even set a personal code. Plus, there are complimentary hot spring baths, with separate sections for men and women. It's conveniently located near Odori Park and the JR station, both within easy walking distance. It was perfect for a summer stay, even at 26°C!

I stayed at this hotel in late July 2025, and unfortunately, it was a very disappointing experience. I had specifically booked a non-smoking room, but the room smelled strongly of cigarette smoke. When I mentioned this to the staff, they sprayed some kind of disinfectant or deodorizing solution all over the walls. However, when I returned after going out, the smell was still there, completely unchanged. It was so bad that I woke up in the middle of the night and even had a sore throat because of it. On top of that, the handle of the bathroom sink faucet kept falling off, so I had to reattach it every time I used the sink. I reported both issues again before heading out the next day. They said they would disinfect the room again. The faucet was fixed, but the cigarette smell remained just as strong. As a non-smoker, staying in that room was truly uncomfortable. To be honest, the smell was so intense that I simply couldn't adjust to it. Aside from spraying some solution, no other action was taken, and it was clearly ineffective. I strongly suggest that the hotel properly check for smoke odors in rooms before assigning them to guests who specifically book non-smoking rooms. Even though the price was relatively low, it still felt like a waste of money. The location is convenient and close to popular tourist attractions, but I absolutely wouldn’t recommend this hotel if you are non-smoker.

Great hotel, clean and comfortable room, convenient location! One thing that surprised me, though, was a total lack of laundry machines... it's the only hotel in Japan from 20+ that I've stayed in that doesn't have coin laundry on site... this made it not very convenient... other than that, it was great!

Stayed at Froza Sapporo Station Hotel and was genuinely impressed. Although it's officially a 3-star hotel, the facilities, room condition, and breakfast are easily on par with a 4-star standard. The breakfast spread was especially remarkable — lots of variety, consistently well-stocked, and presented neatly even towards the end of breakfast hours. Special thanks to the gentleman managing the breakfast corner, who was highly professional, attentive to food quality, and served guests with great courtesy. The location is also super convenient, making it a great base for exploring Sapporo. Overall, I truly enjoyed my stay and would highly recommend this hotel to anyone visiting the city.