Sao Paulo Vila Guilherme Hotels

The location of the hotel is very close to the exhibition hall, and the taxi is about 10-13 baht. Hotel facilities are relatively simple. The front desk clerk's attitude is very good, only one can speak English. Others can communicate with translation software, very nice. The price is very cheap and includes breakfast. This price has been good for this condition.

I was surprised that no one of the receptionists spoke Spanish for what it had to be in English, of course. I stayed 2 days (13-15 of August)in room 2417 located in Tower 2 Well equipped, comfortable and quiet. For my taste, the bathroom was a little old in both the sheets and the equipment but it worked perfectly and was clean. The best breakfast. It was extremely varied and rich. I loved the cheese bread XD. The negative part is that I had to ask for the modified invoice because the data were incorrect and I left the hotel without it. It took 4 days to send it to me ... a little overdone being a business hotel.

I loved everything! nice and educated staff, well-variated breakfast, the architecture of the attractive location, the perfect room with views for the Farol Santander, the wonderful towels!! And the shower? ALL!! I hope to come back soon :)

Did you think this hotel would be bad when you made the reservation? The actual stay was better than expected, especially the breakfast, which had many varieties and good ingredients, and the room basically met expectations. It’s not too far to walk to St. Paul’s Cathedral and St. Paul’s Museum of Art. Many locals in the hotel and on the road reminded us many times to hide our mobile phones and pay attention to our personal safety, which made us very nervous. The two people from Sao Paulo wandered down during the day and felt that the city was a bit dirty and there were many homeless people (there were no homeless people near the hotel) )~

A real luxury experience

I was hosted in the period from 16 to 26/06/2022 in this hotel, and what happened: highly noisy rooms, with noise from lifts and water box, echoing day and night taking us sleep and patience. As I was working, I was very disturbed even by moving to the room, that was in apt. 907. My friend, who was on the 19th floor, had a noise that looked like a turbine of a plane. I was rebelled, I wrote to the hotel manager, asking for the return of the paid value, since the hotel had no accommodation conditions, and so far nothing. Besides the disturbances produced by the hotel, it is noise from the streets, besides the highly risky place where any vagina you are robbed, especially by cyclists who walk behind cell phones, day and night. So before hosting, be careful! I made some videos, and I will go to court against that service provider, who at any time is concerned about the wellness of his guests.

It is very close to the shopping mall. The room hygiene and service are also very good. The breakfast is also very rich. It is a wonderful stay experience. I will continue to choose this hotel when I arrive next time.

The location is very good for those looking for peace and quiet in the hustle and bustle of SP, the hotel is a spectacle apart with the green of Burle Marx at the side, very spacious rooms with walk-in closets and large bathrooms. The service and attendance are excellent.

The location of this hotel is really convenient. When there is nothing to do on the weekends, I go around. There are many restaurants to choose from. I ate a Japanese restaurant and the dishes are basically localized. The owner created a new drink because it is pink. It’s also rare that the boss tried hard to talk to me in English and recommended it. I tried it and it tasted really good. There is a carrefour about 5 or 600 meters away. I remembered that my local colleagues recommended local milk to me, so I bought some local milk and fruits. It’s very fresh; the hotel’s breakfast menu is a little bit more, but the ingredients are what I value most. In addition, one day I worked overtime and returned late. I was so hungry that I tried this eight-catch fish in the hotel restaurant. I don’t know what to do in the alleys. When I ask questions in the circle of friends, everyone’s brains are open...

My recent stay at the Hyatt was horribly unpleasant. The driving factor for my complaint is the fact that I am currently opening an investigation for the robbery of $2.5K dollars in cash (which the hotel is well-aware of) from a passport holder inside of a backpack which never left the hotel upon my arrival from the airport. I submitted a claim and complaint for this issue on 9/10/22 in the morning (around 11AM) and it took the hotel a good part of the day (until 5PM) to call me back to address the serious issue. This was after I took many steps to alert them of my concerns: (1) I called them directly, (2) I was sent to submit a complaint to a Whatsapp Lost&Found number where I never received an answer, (3) I wrote an email describing the incident, and (4) I contacted a security team at my company Amazon, which spoke to the hotel and filed a civil police claim. Although you'd think this would be enough to ruin your hotel experience, there was more that took place during my stay which make me question the security of my belongings inside the room. To start off, when I checked in at around 12PM there was no room available, although I hoped that as a Hyatt Discoverist member I would have received priority treatment - I was deluded. Tired from a 15+ hour journey, I left the hotel and waited until 3PM for a promised email/call to let me know my room was ready, which never came. I then proceeded to call the hotel directly and was told that the room was ready, so I returned to the hotel to check-in. When I arrived, I was informed by the front desk that my room was not ready (jokes on me) and waited about 20-30 mins for a room to finally be assigned and my luggage returned. At last, I proceeded to my assigned room. Upon arrival, I opened my door to find another man inside working - who I startled and also told me he'd had the same issue during his own check-in process. You can imagine that if they are giving member guests incorrect key cards to enter rooms, this puts in question the overall safety and privacy of guests in the hotel. The next day, I ordered breakfast to my room which arrived cold, the eggs very badly made and bread dry - a subpar meal. Finally, days into my stay I was awoken at 1:30AM by very strange noises in the room next door behind my bed which seemed like banging of drawers and furniture being hit (I have recorded footage as evidence). I proceeded to call the hotel front desk and was told someone would come up to verify. No one ever came to my