Innside Sao Paulo Iguatemi

Nice location, reception could have been more helpful when arranging early check in after a 12h flight. There obviously was a room available of a higher category for a couple $ extra but this was only suggested after 2h of waiting in the lobby (had also contacted in advance weeks prior). Also no room amenities available that you'd expect like toothbrushes, razors, shower caps etc.

I don’t have any huge complains about the hotel, it just wasn’t the best experience I’ve had. The rooms are comfortable, however the WiFi does not work at night - our show kept buffering every 5-10 minutes and even social media was hard to us. The food was decent but not delicious. It was also inconsistent, the portion size and presentation would change on the daily. Overall, I would probably stay here again if better options weren’t available.

Nice location. Apparently, the Hotel is under renovations which is a good thing. The bad thing is that they gave us the room below one that were working with. It was impossible to be there during the day. They should not assign those rooms to any client.

Need extra blankets, and A/C to give you heat

Great location within Itaim Bibi. Room was large and clean. Negative, the people at the front desk need some training in customer service, not helpful or polite.