Guest User
May 25, 2023
I booked 5 hotels on this platform, 2 of them were unavailable. When I arrived at the hotel, they said I didn't make a reservation! I tried for a long time to get one of them, but it didn't work. I negotiated with the platform to mortgage my credit card to check in first. As a result, the money was directly deducted! CXXXX has not refunded the money! It means I overpaid 1,700 yuan! Never ever book anything on CXXXX! I booked 5 hotels this month, 2 of them have problems. They didn't book themselves, they cooperate with different agents. You will surely find after you pay or reserve but you can't use it when you arrive at the hotels.
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