Charlie Edição Jardim Paulista
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Charlie Edição Jardim Paulista
Alameda Fernão Cardim 70, Jardim Paulista, Sao Paulo, 01403-020, Brazil
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With a stay at Charlie Edição Jardim Paulista, you'll be centrally located in São Paulo, within a 5-minute drive of Paulista Avenue and Ibirapuera Park. This apartment is 4.7 mi (7.5 km) from Allianz Parque and 6.2 mi (10 km) from Expo Center North.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 20 Reviews
Amenities
All Amenities
Surroundings
Metro: Paraíso
(1.7 km)
Metro: Vergueiro
(1.8 km)
Airport: São Paulo–Congonhas Airport
(8.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Executive Apartment
Free Wi-Fi
Air Conditioning
Refrigerator
TV
Coffee Machine
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17
Superior Apartment
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Coffee Machine
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Standard Apartment
Free Wi-Fi
Air Conditioning
Refrigerator
TV
Coffee Machine
Check Availability
Guest Reviews(20)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
JORGE QI
October 15, 2023
Experience at Charlie is terrible, I DO NOT RECOMMEND and here are the reasons:
1. POOR CUSTOMER SERVICE, so when you book with Charlie expect slow response times from their watsapp chat bot who offers low efficacy solutions.
2. They never took initiative to send me the room code after I booked; keep in mind there are no receptionist to check guest into the rooms so everything is online. The Chatbot is supposed to send you the room code but Charlie failed to automatically send me this info when I made the booking. I had to go and find their watsapp number myself, and then add their watsapp contact, and then go through a long tidious chatbot messaging process to finally have them find my reservation. This period took me at least 45 minutes.
3. Charlie’a chat bot does not handle English very well. Their chatbot sent me a message containing login information, and the wifi password was typed as “6 MarriedCharlie1” with spaces and everything. The wifi password didn’t work because the original message was in portugues and so the actual password was “CasadoCharlie1” so this was quite frustrating. Not only was the password incorrect, but it goes to show the inefficiencies of “intelligent watsapp service chatbots” who generate stupid responses.
4. The human account managers are not derail oriented and didn’t catch these issues, thus I wasted an hour of my life after landing in São Paulo trying to figure out the password + contact someone in the building. Clue: Charlie has no receptionist or no human staff so YOU AS A GUEST YOU ARE ON YOUR OWN.
5. THEY WONT REFUND YOU! NO CUSTOMER SERVICE REPRESENTATIVES!
6. Their “phone number” +55 (11) 99630-7416 DOES NOT EXIST so if you call it don’t expect anyone to answer, DONT WASTE YOUR TIME!
BOOK AT YOUR OWN RISK OF A ANXIETY INDUCING, STRESSFUL, OVERWHELMING EXPERIENCE.
GOOD LUCK!
kendall
October 11, 2023
Very clean. Good pool. Extreme construction noise late into the night. Entry into the building is awful!
Danielle
September 28, 2023
The details of checking in were not sent by checkin time as indicated they would be. The entry into the building was confusing and did not work as indicated having a code or some other way of entry besides facial recognition and verbally saying name and room number would be better.
Ayla
February 12, 2024
Super tidy and clean, a lot of security so felt very safe.
Carlos
February 10, 2024
WiFi doesn’t work and host doesn’t answer phone.
Trent
March 21, 2023
No communication before checkin. Arrived and there was someone there - but it took an hour waiting to check in.
They ask you to communicate on WhatsApp - but they took hours to reply. It was stressful.
Had two apar**ents - different conditions. No hair dryer or working steamer in one apar**ent.
Ricardo
June 13, 2023
Great location, new property, good communication
Patricia M S F
February 4, 2024
Amazing location. Complete and comfortable apar**ent. The electronic lock is cool, but it was a little difficult to check in. Soft bedding, good pillows, new towels, hairdryer, some amenities (soap, shampoo and conditioner). The apar**ent was clean in general, but the cleaning was not perfect -- the face towel was stained and I found poorly washed cutlery in the kitchen drawer. There is no storage for bags, in case the guest needs to leave and return to collect their bags after check-out.
Original TextTranslation provided by Google
Suelen
October 11, 2023
Very good stay. Being with you means feeling at home, even if we are on a business trip. Great accommodations.
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: 15:00–02:00 the next day
Check-out: Before 11:00
Self check-in: Contact the property for the access code
To check in, contact the property 1 day in advance by phone
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Property Description
- Number of Rooms: 19
With a stay at Charlie Edição Jardim Paulista, you'll be centrally located in São Paulo, within a 5-minute drive of Paulista Avenue and Ibirapuera Park. This apartment is 4.7 mi (7.5 km) from Allianz Parque and 6.2 mi (10 km) from Expo Center North.
Make yourself at home in one of the 19 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Make yourself at home in one of the 19 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Services & Amenities
Languages Spoken
Portuguese
English
Spanish