Santos Hotels with Parking

Excellent hotel and excellent service. The hotel team and Trip team are in congratulations for the reservation without qq type complaint !

It was very practical to make the reservation, which in this case was for the same day. At the reception, it took time to identify my volcher, which created a certain embarrassment. But as soon as they were able to identify I was super well treated. I had already stayed there other times. And I like when discounts appear, being able to stay in a place with the resources I need for a fair price.

The check-in has been delayed without careful explanation of the hotel's operation. The room was pleasant, although small, the bed was dirty (some washing problem I believe), the TV control was broken. Despite the problems, staff quickly answered the requests. The breakfast was needed to be scheduled in advance.

The experience at Hotel Sheraton in Santos, SP, left us utterly disappointed. Despite its promising location near the beach, shopping, and restaurants, our stay was marred by a series of frustrating incidents. Booking through the Marriot Bonvoy app, we were misled about the payment process, as we had to pay at the hotel despite having paid through the app. The room reservation added insult to injury; expecting two queen beds, we were provided with a king bed instead. The inconvenience extended to the parking situation, where not only did we have to pay for parking, but also rely on hotel staff to retrieve our car, as guests were not permitted in the parking lot. The check-out process was a debacle, with the lobby's customer service displaying a baffling lack of awareness. Despite my proficiency in Portuguese, the staff struggled to comprehend the situation, adding unnecessary delays. Compounding the issues, not only did the lobby customer service exhibit a clear disregard for communication, but as someone fluent in English, understanding what they were trying to convey proved to be an arduous task. Considering the hefty price tag of the room, the breakfast's simplicity was a letdown. As someone who frequents Santos, I've decided unequivocally that Hotel Sheraton won't be on my list for future stays. The overall experience was far from the standard one would expect from a reputed hotel chain, leaving us with a bitter aftertaste that overshadows any positives the location might offer.

Good afternoon. I and my husband liked the stay very much, celebrated 3 wonderful days and gave a good cutting-up. We like everything from accommodation to leisure space. Room with comfortable bed and cotton I think q is 400 wires ....kkkk very soft, sleep 😴 very well. Breakfast was almost everything. little, always requested. I enjoyed the bar of the pool tbm, fair price and everything we asked came in capricho, gin, capiroska and portion of counter file and strips of chicken slices, delicious, well crocant , and well served. I want to congratulate on the good and relaxed and well-humoured service of the staff (APOLO and BIANCA ) BAR. And from Mr. JOAO q helped us with the baggage to the car, very efficient. I want to return more times 😁🫶🙌👏 We love the pool tbm. Thank you

The room is a good size and the bathroom is functional. The breakfast is very good, with a lot of variety. The door to my room was broken, it was difficult to close. And I didn't like the location.

Booked this using the Accor website as we stay in Ibis and their associated hotels around the world and are members. We’d just come from a São Paulo Ibis which was brilliant. Not so here. Firstly, the rooms are similar sized but weirdly laid out with the bed against the wall one side. The TV (which we didn’t use) is against the other side wall. Quite how on earth you’re supposed to watch tv from your bed is beyond me. Also, in São Paulo we had Netflix. Not available here I’m afraid. There’s no mattress protector (or on the pillows) on the mattress so the bedsheet sits directly on a mattress which someone else’s sweaty body’s been. Unhygienic I’m afraid, I didn’t look because I wouldn’t have been able to sleep on the bed if I’d seen anything horrible. We didn’t sleep on this but slept on top of the duvet on the bed. The duvet cover had a rip in it on the top. The bedsheets; supposed to be white are grey. We booked for 3 nights just to see what Santos was like and thought we’d book more nights if ness. Asked at reception and receptionist said we could have Friday night for 260reals but she’d go and check whether Saturday and Sunday was available. She came back and showed me a price. It seems that within the matter of 5 minutes the price for Friday night had doubled and the Saturday night had gone to 650Reals. We told her no thanks and found somewhere else on the seafront. The front reception area is unkempt as is the front entrance. I’d like to say the staff are cheery and welcoming but I can’t. After the negative above, the room is clean and is cleaned daily.

With a stay at Atlântico Hotel in Santos (Gonzaga), you'll be steps from Gonzaga Beach and Shopping Parque Balneário. This beach hotel is 0.2 mi (0.4 km) from Boqueirao Beach and 0.6 mi (0.9 km) from Jose Menino Beach.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a hair salon. Additional amenities at this hotel include tour/ticket assistance and a banquet hall.A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.Make yourself at home in one of the 120 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

The hotel is good but well disorganized, staff do what they can but needs a lot of maintenance. Although all rooms are of the same size, they all vary as the decor and items available, excellent breakfast, small swimming pool and amazing views. The worst negative point for my family was the disorganization of the booking management, we paid the value of stays months before hosting, because it was in the period of the reveillon, at the arrival the reception did not inform that the booking had not been paid, My sister had a copy of the evidence and let us go up. In the checkout the same distressing situation happened, the receptionist did not find the booking payment and said the hotel was not available on the platform we used to book. It was all right at the end, but no one likes to pass through this kind of constraint.

I spent only one night because I went to visit the homogeneous look that is very close. The breakfast is good and varied, but I did not see natural juice or detox. The hotel has a comfortable bed that doesn't make noise when moving. Very frequented by workers with their uniforms, some already with their bags eating fast in the morning.